Ashley Tibbetts
Summary
An ambitious marketing student with superior work ethic and good teamwork, problem-solving and organizational skills pursuing an internship within the marketing field that will provide hands-on experience in branding, market research, and allows me to develop my skills and knowledge in the field, while contributing to the growth and success of the organization.
Overview
5
5
years of professional experience
Work History
Server
Good Time Charley's
Myrtle Beach, SC
05.2023 - 08.2023
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Party Host
Urban Air
Lake Grove, NY
05.2022 - 09.2022
- Prepared and serve food and drinks to guests, meeting hygiene and safety standards.
- Promoted safety of visitors and mitigated liability risks by monitoring recreation areas, enforcing rules and safety policies.
- Organized various themed parties, with coordinated decorations, menus and activities.
Operations Associate/Party Host
Xplore
Hauppauge, NY
08.2019 - 04.2020
- Collaborated with other departments to establish smooth implementation of operational processes and procedures.
- Maintained and prioritized to-do-list and followed up to complete tasks on-time.
- Volunteered to help with special projects of varying degrees of complexity.
- Promoted safety of visitors and mitigated liability risks by monitoring recreation areas, enforcing rules and safety policies.
Server
Whiskey Roots Bar And Grill
Myrtle Beach, SC
09.2023 - Current
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Server
Whiskey Roots
Myrtle Beach, SC
08.2023 - 04.2024
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
Bartender
Gio’s Italian Kitchen and Wine Bar
Myrtle Beach, SC
04.2024 - Current
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
- Continuously updated knowledge of industry trends, introducing new cocktails and techniques to the menu.
- Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
Education
Marketing
Coastal Carolina University
Conway, SC05.2024
Skills
- Customer Service
- Guest Relations
- Facility Safety
- Time Management
- Conflict Management
- Customer Satisfaction
Affiliations
- Extracurricular Activities: Volunteering at Frank J Cannon Southeast Elementary for Rock Your Socks and Blessings in a Backpack, Volunteering at Branches Long Island Food Pantry.
Timeline
Bartender
Gio’s Italian Kitchen and Wine Bar
04.2024 - Current
Server
Whiskey Roots Bar And Grill
09.2023 - Current
Server
Whiskey Roots
08.2023 - 04.2024
Server
Good Time Charley's
05.2023 - 08.2023
Party Host
Urban Air
05.2022 - 09.2022
Operations Associate/Party Host
Xplore
08.2019 - 04.2020
Marketing
Coastal Carolina University