Summary
Work History
Education
Skills
Languages
Timeline
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Ashley Torres

Summary

Dynamic professional with a proven track record at Walmart in enhancing customer satisfaction and streamlining inventory management. Excelled in leadership roles, notably as a Crew Trainer at McDonald's, by elevating team performance through effective training and feedback. Skilled in customer service and cash handling, with a keen attention to detail and a knack for solving complex problems.

Work History

Associate

Walmart
  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
  • Developed and implemented strategies to increase customer satisfaction and engagement.
  • Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
  • Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.

Crew Trainer

McDonald's
  • Trained other employees in customer service, food safety, and performance requirements.
  • Taught new team members correct procedures for all areas of operations.
  • Studied crew members during work shift to provide feedback and guidance in improving performance.
  • Set positive example for team members by providing high-quality, efficient service.

Sales Associate

Ross Dress for Less
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Education

Haines City Highschool
Haines City, FL
2022

Skills

  • Customer service
  • Time management
  • Attention to detail
  • Computer skills
  • Customer interaction
  • Leadership qualities
  • Cash handling
  • Workplace safety
  • Decision-making
  • Complex Problem-solving

Languages

Spanish
Native or Bilingual

Timeline

Associate

Walmart

Crew Trainer

McDonald's

Sales Associate

Ross Dress for Less

Haines City Highschool

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Ashley Torres