Ashley Torres Rios
Willimantic,CT
Summary
Talented Manager with expert team leadership, planning and organizational skills built during successful career. With over 10 years of experience in budgeting, strategic planning and accounting, including 2 years of experience working in the non-profit sector, particularly focusing on victim support services.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Table Games Pit Manager
MGM SPRINGFIELD
08.2018 - Current
- Conducted regular evaluations of staff performance, identifying opportunities for professional growth and development.
- Enhanced guest experience by providing exceptional customer service and maintaining a professional demeanor.
- Maintained professional, organized, and safe environment for employees and patrons.
- Accomplished multiple tasks within established timeframes.
- Managed and motivated employees to be productive and engaged in work.
- Maximized performance by monitoring daily activities and mentoring team members.
Restaurant Supervisor
Qdoba Eats
07.2016 - 07.2018
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
Education
Bachelor in Business Management -
Ana G. Mendez University - Carolina Campus
Carolina, PR06.2015
Associate Degree in Events & Conventions Planning -
Ana G. Mendez University - Carolina Campus
Carolina, PR06-2015
Skills
- Project planning and development
- Staff Training and Development
- Team Leadership
- Team building and development
- Goals and performance
- Time Management
Certification
Certified with the Puerto Rico Does it Better Program by Puerto Rico Tourism Company.
Timeline
Table Games Pit Manager
MGM SPRINGFIELD
08.2018 - Current
Restaurant Supervisor
Qdoba Eats
07.2016 - 07.2018
Bachelor in Business Management -
Ana G. Mendez University - Carolina Campus
Associate Degree in Events & Conventions Planning -
Ana G. Mendez University - Carolina Campus