Ashley Valdez
Houston,Texas
Summary
Proven track record in customer service excellence and financial transaction accuracy, honed at Home Depot. Demonstrates exceptional work ethic and integrity, ensuring customer satisfaction and repeat business. Skilled in customer assistance and adept at cleaning and sanitizing, consistently enhancing shopping experiences.
Overview
3
3
years of professional experience
Work History
Cashier
Home Depot
04.2024 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Restocked and organized merchandise in front lanes.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Answered questions about store policies and addressed customer concerns.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
Sales Associate
Western Boutique
09.2021 - 05.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
Education
High School Diploma -
Harmony School Of Ingenuity-Houston
Houston, TX05.2023
Skills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Cleaning and sanitizing
- Customer service excellence
- Reliability and punctuality
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Cashier
Home Depot
04.2024 - Current
Sales Associate
Western Boutique
09.2021 - 05.2023
High School Diploma -
Harmony School Of Ingenuity-Houston