Ashley Van Der Linden
New York,NY
Summary
Resourceful and experienced secretary offering expertise in customer service, organization and file management. Dedicated team member with high attention to detail and strong organizational skills.Professional Secretary with over 3 years of experience managing daily administrative support tasks .Well-organized, quick learner committed to delivering high-quality results. Adaptable and versatile worker providing excellent customer service within dynamic environments.
Versatile secretary offers experience in front desk management. Successful at prioritizing tasks, maintaining organization and optimizing workflow. Balances high-volume inquiries with staff administrative needs.Versatile Job Title offers experience in front desk management. Successful at prioritizing tasks, maintaining organization and optimizing workflow. Balances high-volume inquiries with staff administrative needs.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Experienced Ticket Attendant skilled in maintaining patron order even during high-volume events. Excellent eye for ticket and ID authenticity. Proficient in cash handling and customer service. Hardworking and passionate job seeker with strong organizational skills. Ready to help team achieve company goals.
Overview
11
11
years of professional experience
Work History
Secretary
Stanley Plumbing Company
05.2020 - Current
- Created and updated records and files to maintain document compliance.
- Maintained electronic filing systems and categorized documents.
- Entered data into system and updated customer contacts with information to keep records current.
- Organized envelopes, postage and mail correspondence for staff and leadership.
Contractor's Helper
Byron Alvarado
08.2019 - Current
- Assisted in renovations by removing refuse, performing light demolition and painting and installing sheetrock.
- Smoothed and sanded surfaces to remove ridges, caulking and glue, using tools.
- Used tools to shape and cut materials to specified measurements.
- Used power saws to cut and shape materials to specified measurements.
- Loaded and unloaded building materials used for project .
- Cleaned up construction sites by removing excess trash and debris, wiping down fixtures and windows and dusting ceilings and ceiling fans.
- Improved operations through consistent hard work and dedication.
- Identified issues, analyzed information and provided solutions to problems.
Usher
Shubert Organization
03.2014 - Current
- Assisted patrons with seating by giving directions and lighting paths.
- Identified issues, analyzed information and provided solutions to problems.
- Developed and maintained courteous and effective working relationships.
- Worked flexible hours across night, weekend and holiday shifts.
- Greeted customers with smile and provided friendly, knowledgeable service.
Ticket Taker
Shubert Organization
03.2023 - Current
- Directed ticket holders to seats and facility locations.
- Monitored guests for compliance with safety and security protocols, raising any issue with security.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Organized and detail-oriented with a strong work ethic.
- Gained strong leadership skills by managing projects from start to finish.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Provided information about current and future events at facility.
- Managed multiple tasks simultaneously and completed all assigned duties each shift.
- Provided customer service by selling tickets and merchandise, answering questions, and distributing programs.
CEED Internship
Department of Corrections
02.2024 - 07.2024
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Sorted and organized files, spreadsheets, and reports.
- Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
- Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.
- Conducted research for various projects, leading to well-informed decisions and successful outcomes.
- Provided exceptional customer service by promptly addressing inquiries, ensuring a high level of satisfaction among clientele.
Education
Bachelor Of Applied Science - Criminal Justice Bs
John Jay College of Criminal Justice of The City University of New York
New York, NYAssociate - Criminal Justice
Borough of Manhattan Community College of The City University of New York
New York, NY07.2018
High School Diploma -
Mother Cabrini High School
New York, NY06.2012
Skills
- Computers and Technology
- Document and File Management
- Multitasking and Time Management
- Ease with Computers and Technology
- Google Docs
- Running Errands
- Microsoft PowerPoint
- Microsoft word
- Microsoft exel
- Reception Duties
- Organizing and Categorizing Data
- Writing and Editing Skills
- Good listening skills
- Responsible
- Teambuilding
- Leadership
- Organization and Time Management
- Microsoft Office
- Conflict Resolution
- Flexible & Adaptable
- Speaks three languages: (English,Spanish, and French )
- Research and Analytical Skills
- Highly Efficient and Productive
- Guest Seating
- Schedule Management
- Customer Service
- Organization
- Multitasking Abilities
- Calm Under Pressure
- First Aid/CPR
- Analytical Thinking
Timeline
CEED Internship
Department of Corrections
02.2024 - 07.2024
Ticket Taker
Shubert Organization
03.2023 - Current
Secretary
Stanley Plumbing Company
05.2020 - Current
Contractor's Helper
Byron Alvarado
08.2019 - Current
Usher
Shubert Organization
03.2014 - Current
Bachelor Of Applied Science - Criminal Justice Bs
John Jay College of Criminal Justice of The City University of New York
Associate - Criminal Justice
Borough of Manhattan Community College of The City University of New York
High School Diploma -
Mother Cabrini High School