Ashley Vergona
Hunt Regional Family Medicine
Royse City,TX
Work Preference
Work Type
Full Time
Location Preference
RemoteOn-SiteHybrid
Location:
Royse City, TX
Open to relocation:
Yes
Important To Me
Work-life balanceCareer advancementPersonal development programsHealthcare benefitsCompany Culture
Proactive Clinical Coordinator excited to transition into a new position where superb leadership and clinical coordination abilities can be utilized. Known for collaborative approach and adapting to evolving healthcare needs, ensuring seamless clinical processes. Brings fresh perspective and strong commitment to quality and success.
5
Certifications
20
years of professional experience
Work History
Medical Assistant
4 Years
Hunt Regional Family Medicine - Royse City, TX | 11.2022 - Current
- Complete referrals; tasks within required timeframes each week to support patient care coordination.
- Document patient visits, vitals, and care notes in the medical record with careful attention to detail.
- Verify insurance details and billing information before appointments to support smooth patient check-in.
- Assist providers with injections, specimen collection, and other in-office clinical procedures.
- Manage phone calls, message routing, and appointment questions with clear communication and professionalism.
- Educate patients on visit preparation, follow-up instructions, and general care guidance from providers.
- Track inventory, restock supplies, and order necessary office materials to support daily operations.
- Assist with insurance authorization follow-up and referral status checks for ongoing patient care.
- Contribute to quality assurance by reviewing routine documentation and reporting issues to the team.
- Support workflow training for new team members by explaining office procedures and routine tasks.
- Prepare charts, update demographics, and verify required information before patient appointments.
Clinical Coordinator
5 Years 1 Month
Park Cities Allergy and Asthma - Highland Park, TX | 10.2017 - 11.2022
- Managed insurance authorizations weekly while coordinating coverage questions and billing follow-up.
- Performed allergy injections, phlebotomy, and physician scribing in a busy specialty clinic.
- Oversaw referral and surgery scheduling while maintaining patient communication and follow-through.
- Supported daily office workflow, staff scheduling, and training to keep operations running smoothly.
11 Months
Parklane Allergy and Asthma - Dallas, TX | 11.2016 - 10.2017
- Coordinated patient appointments weekly across referrals, scheduling, and care-team communication.
- Supported providers with patient assessments and accurate EMR documentation during busy clinic visits.
- Performed allergy skin testing, pulmonary function testing, injections, and specimen collection for daily procedures.
- Verified insurance details and maintained medical records to support billing, referrals, and patient flow.
2 Years 7 Months
Southwest Allergy and Asthma Center - Dallas, TX | 04.2014 - 11.2016
- Completed allergy skin tests, diagnostic testing daily while preparing patients and documenting results accurately.
- Handled phone triage calls daily, routing patient questions and coordinating timely follow-up.
- Administered allergy and steroid injections while supporting safe procedure flow and patient comfort.
- Managed medical records, EMR documentation, and data entry to keep patient information current and organized.
- Acted as liaison between patients, families, and medical staff to coordinate care and resolve questions.
1 Year 7 Months
Pediatric Heart Specialists - Dallas, TX | 09.2012 - 04.2014
- Coordinated hospital-based procedures, aligning referrals, scheduling, and family readiness with clinical teams.
- Coordinated hospital-based referrals and surgery scheduling, keeping patients and families informed throughout the process.
- Maintained billing records and insurance verification details to support clean documentation and smoother administrative follow-up.
- Communicated with families by phone, providing support, updates, and clear guidance during care coordination.
1 Year 8 Months
North Texas Asthma & Allergy Center - Dallas, TX | 01.2012 - 09.2013
- Processed patient intake forms while keeping records accurate and organized for clinical review.
- Supported patient triage and care coordination by preparing visits, relaying instructions, and helping patients navigate next steps.
- Managed allergy skin testing, pulmonary function testing, and allergy and steroid injections with careful attention to patient comfort and clinical protocols.
- Maintained EMR documentation, insurance verification, and referral scheduling to support smooth clinic operations and timely follow-up.
2 Years 5 Months
Allergy & Asthma Specialist | 01.2010 - 06.2012
- Collected specimen samples while following sterile technique and lab-handling procedures.
- Supported infusion visits by preparing patients, supplies, and allergy testing rooms.
- Performed allergy skin testing and pulmonary function testing for patients across routine clinic visits.
- Documented patient encounters accurately in the medical record and followed up on outstanding care needs.
- Coordinated patient triage, scheduling, and referral support to keep daily clinic flow organized.
2 Years 11 Months
North Texas Asthma & Allergy Center - Dallas, TX | 03.2007 - 02.2010
- Verified insurance cases regularly while supporting billing questions and authorization follow-up.
- Handled patient calls daily to complete triage and route urgent concerns to clinical staff.
- Supported front and back-office operations in a high-volume allergy clinic, balancing patient needs with provider workflow.
- Scheduled referrals, procedures, and follow-up visits while coordinating communication between patients and providers.
- Maintained accurate medical records, documented visits in the EMR, and supported phone triage for incoming patient questions.
Education
Medical Assistant Certification
Remington College - Dallas, TX
Skills
Patient triage & care coordination
Insurance verification & billing
Referral & surgery scheduling
Medical records & phone triage
Practice management
Office workflow management
Staff scheduling
Workflow training support
Certification
Medical Assistant Certified
CPR Certified, (current)
IVIG Infusion Training
EMR Systems & Microsoft Office Proficient
Allergy Skin Testing Certified
Timeline
Medical Assistant
Hunt Regional Family Medicine
11.2022 - CurrentRead more
Clinical Coordinator
Park Cities Allergy and Asthma
10.2017 - 11.2022Read more
Parklane Allergy and Asthma
11.2016 - 10.2017Read more
Southwest Allergy and Asthma Center
04.2014 - 11.2016Read more
Pediatric Heart Specialists
09.2012 - 04.2014Read more
North Texas Asthma & Allergy Center
01.2012 - 09.2013Read more
Allergy & Asthma Specialist
01.2010 - 06.2012Read more
North Texas Asthma & Allergy Center
03.2007 - 02.2010Read more
Remington College - Medical Assistant Certification,
Read more