Ashley Vykruta
North Riverside,IL
Summary
To obtain a position in customer relations.
Overview
12
12
years of professional experience
Work History
Customer Service Representative
The Pearl of Hinsdale
Hisndale, IL
2025.10 - 2026.07
- Completed day-to-day duties accurately and efficiently.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Customer Service Representative
Abra Auto Body & Glass
North Riverside, US
2016.11 - 2020.02
- Generated daily and monthly business status reports for store manager.
- Maintained ongoing communication with customers and insurance agencies to ensure satisfaction.
- Managed logistics of operations from towing to repair completion.
- Procured inventory and products to support daily business functions.
- Handled invoicing and customer follow-ups to guarantee satisfactory experiences.
- Posted and scanned all daily cash deposits accurately.
- Processed customer orders and arranged for timely service appointments.
Store Manager
Orland Pantry
Orland Park, US
2014.12 - 2016.11
- Oversaw interviewing and hiring processes for all employees to enhance team quality.
- Managed daily store operations and ensured effective team collaboration.
- Trained each employee with an emphasis on customer satisfaction to improve service standards.
- Developed weekly schedules to facilitate seamless operations and optimal staffing.
- Established a welcoming environment for customers, driving repeat visits and increased spending.
- Engaged daily with major vendors and distributors in convenience industry to strengthen partnerships.
- Managed payroll efficiently, ensuring accurate and timely compensation for all staff.
Education
High School -
Alan B. Shepard High School
Palos Heights, IL, US01.2012
Skills
- MS Word
- MS Excel
- MS PowerPoint
- Business Relationship Management
- Written Communication
- Verbal Communication
- Adaptability
- Order processing
- Customer relationship management
- Inventory management
- Staff training
- Team collaboration
- Performance improvement
- Vendor communication
- Effective communication
- Task prioritization
Timeline
Customer Service Representative
The Pearl of Hinsdale
2025.10 - 2026.07
Customer Service Representative
Abra Auto Body & Glass
2016.11 - 2020.02
Store Manager
Orland Pantry
2014.12 - 2016.11
High School -
Alan B. Shepard High School