Dedicated professional with strong customer service skills and a proven work ethic. Experienced in enhancing customer experiences and maintaining operational efficiency in fast-paced environments.
Work History
Cashier
1 Month
Strauch & Bros | 04.2026 - 05.2026
Processed customer transactions efficiently using point-of-sale systems.
Maintained accurate cash drawer, ensuring proper handling of cash and credit transactions.
Assisted customers with inquiries and product selections, enhancing shopping experience.
Collaborated with team members to restock merchandise and maintain store appearance.
Taxi Driver
6 Years 2 Months
Uber Eats | 01.2020 - 03.2026
Navigated routes using GPS technology, optimizing travel time and reducing delays.
Provided exceptional customer service, addressing inquiries and resolving issues promptly.
Maintained vehicle cleanliness and functionality to enhance passenger experience.
Delivered food orders efficiently, ensuring timely and accurate service to customers.
Fulfillment Associate
2 Months
Macy's | 11.2022 - 01.2023
Managed inventory levels to ensure accurate order fulfillment and minimize stock discrepancies.
Collaborated with team members to streamline picking and packing processes, enhancing overall operational efficiency.
Operated warehouse equipment, including forklifts and pallet jacks, to facilitate efficient product movement.
Trained new associates on safety protocols, inventory management systems, and best practices for order processing.
Secretary
3 Months
HR Block | 01.2020 - 04.2020
Managed scheduling and appointment logistics for clients, ensuring efficient time allocation.
Coordinated office communications, facilitating collaboration between departments and enhancing workflow.
Maintained accurate records of client correspondence and documentation to enhance organizational efficiency.
Assisted in preparing client tax documents by gathering necessary information and verifying accuracy.
Barista
5 Months
Starbucks | 03.2018 - 08.2018
Delivered exceptional customer service during high-volume shifts, enhancing overall customer experience.
Operated espresso machines and brewing equipment with precision, ensuring quality beverage preparation.
Trained new baristas on operational procedures and customer service standards, fostering team efficiency.
Maintained cleanliness and organization of workstations to comply with health and safety regulations.
Education
Associate of Arts - Humanities
Diablo Valley College | Pleasant Hill, CA | 12-2014