Ashley Warren
Wichita
Summary
Dynamic Sales Associate with proven cash handling accuracy and exceptional problem-solving skills at Ross Dress for Less. Recognized as Team Member of the Month for delivering outstanding customer service and training new hires. Adept at managing high-stress situations while maintaining store visual appeal and ensuring inventory availability. Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills.
Overview
1
1
year of professional experience
Work History
Sales Associate
Ross Dress for Less
07.2021 - 07.2022
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Prepared merchandise for sales floor by pricing or tagging.
- Managed returns, exchanges and refunds in accordance with store policy.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Provided exemplary customer service to guests.
- Trained new hires on customer service policies and procedures.
- Earned Team member of the month recognition for providing excellent customer service.
Education
Bachelor of Science - Forensic Science
Wichita State University
Wichita, KS05-2026
Skills
- Cash handling accuracy
- Time management
- Problem-solving
- POS system operation
- Inventory monitoring
- Complaint resolution
- Staff training
Timeline
Sales Associate
Ross Dress for Less
07.2021 - 07.2022
Bachelor of Science - Forensic Science
Wichita State University
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