Ashley Weeks
Benton,AR
Summary
Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Experienced with managing tables and providing top-notch service to guests in fast-paced environments. Utilizes excellent communication skills to collaborate with team members and create welcoming atmosphere. Track record of maintaining high standards of cleanliness and efficiency, ensuring positive dining experience for all patrons.
Overview
7
7
years of professional experience
Work History
Front Desk Receptionist
Abc Auto Repair
Shreveport, LA
12.2021 - 03.2022
- Managed front desk operations, ensuring efficient appointment scheduling and customer service.
- Handled incoming calls and inquiries, directing them to appropriate staff members promptly.
- Greeted customers warmly, creating a welcoming atmosphere for clients visiting the repair shop.
- Maintained accurate records of customer interactions and transactions in management software.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
- Developed strong working relationships with team members, fostering a positive work environment.
CNA
Garden Park Nursing And Rehab
Shreveport, LA
03.2018 - 09.2019
- Streamlined communication between nursing staff and patients to improve service delivery.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
Server
8oz Burger Bar
Shreveport, LA
11.2018 - 05.2019
- Provided exceptional customer service, ensuring timely order delivery and guest satisfaction.
- Processed payments accurately and efficiently using point-of-sale systems.
- Maintained cleanliness and organization of dining area, contributing to a welcoming atmosphere.
- Adapted quickly to changing situations, effectively managing guest requests and complaints.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
CNA
Harrison Rehabilitation
Harrison, AR
03.2015 - 09.2017
- Assisted patients with daily living activities, ensuring comfort and safety.
- Monitored vital signs and documented patient progress accurately.
- Collaborated with healthcare team to implement patient care plans effectively.
- Provided emotional support to patients and families during rehabilitation processes.
- Maintained cleanliness and organization of patient areas, enhancing hygiene standards.
- Educated patients on post-treatment care and rehabilitation exercises.
- Trained new staff on best practices for patient assistance and care protocols
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
Education
No Degree - Nursing
Bossier Parish Community College
Bossier City, LAGED -
Arkansas High School
Harrison, AR05.2015
Skills
Customer service
Attention to detail
Time management
Listening skills
Cash handling
Team collaboration
Problem-solving skills
Guest relations
Timeline
Front Desk Receptionist
Abc Auto Repair
12.2021 - 03.2022
Server
8oz Burger Bar
11.2018 - 05.2019
CNA
Garden Park Nursing And Rehab
03.2018 - 09.2019
CNA
Harrison Rehabilitation
03.2015 - 09.2017
No Degree - Nursing
Bossier Parish Community College
GED -
Arkansas High School