Ashley Welch

Community Director

FPI Management

03.2005 - Current

Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs, and capital improvement projects.
Maintained original leases and renewal documents in digital and hardcopy format for property management office.
Completed final move-out walk-throughs with tenants to identify required repairs.
Handled tenant complaints promptly and appropriately, calling in vendor, and other support services.
Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes.
Followed up on delinquent tenants and coordinated collection procedures.
Verified income, assets, and expenses to ensure they are in compliance with Section 42.
Monitored Recertification reports and stayed in compliance. Currently 120 days in advance.
Monitored tenant behavior and implemented corrective action to maintain order in assigned properties.
Coordinated with legal counsel to resolve tenant disputes.
Communicated effectively with owners, residents, and on-site associates.
Implemented and enforced policies and procedures to maintain properties to highest standards.
Analyzed operational information for impact on ROI, identified trends and recommended appropriate adjustments.
Collected and maintained careful records of rental payments and payment dates.
Delivered emergency 24-hour on-call service for tenants on building issues.
Conducted regular inspections of both interior and exterior of properties for damage.