Summary
Overview
Work History
Education
Skills
Software Applications Technology Experience
Designations
References
Certification
Work Availability
Timeline
Catricia Ratliff

Catricia Ratliff

Property Management
Conyers,GA
The person who says it cannot be done should not interrupt the person who is doing it.
Chinese proverb

Summary

Transcending in fast-paced, deadline driven environments demanding strong organizational skills. Attention and detail oriented. Ready to bring knowledge and abilities to challenging role with potential for long-term career advancement and success. Resourceful in completing projects with the ability to multi-task effectively. Proactive and industrious with proficiency in multiple property Management Software. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Dedicated Community Director with 32-year history of success in community support and engagement. Builds strong relationships between residents, families and staff.

Overview

32
32
years of professional experience
3
3
Certification

Work History

Community Director

RangeWater Real Estate
05.2021 - Current
  • Duties include Identifying areas of improvement for efficiency, profitability, and productivity. Maintain KPI goals and meeting deadlines. Monitor market trends to inform pricing strategies that maximized revenue potential without sacrificing resident satisfaction. Supervising Property Renovations. Develop annual operating budget and forecasts by analyzing and evaluating financial statements and historical data. Management and coordination of team members, daily activities, and resources to achieve established budgeted financial and operational goals. Diversified tenant mix by effectively targeting renters of different socioeconomic and ethnic backgrounds. Contributed to successful hiring processes by vetting and interviewing applicants. Analyze operational information for impact on ROI, identified trends and recommended appropriate adjustments. Foster positive relationships with residents by addressing concerns promptly and effectively. Introduce and monitored effective lease renewal programs to maintain high occupancy rates. Maximized rental income while minimizing expenses through effective planning and control. Developed partnerships with local businesses and organizations to enhance community offerings. Supervise on-site staff, providing guidance, training, and performance evaluations as needed.

Special Project Manager

Guardian Brokerage and Management
07.2019 - 08.2021
  • Overseen day to day Commercial and Residential Real Estate operations, Collections, Construction, Marketing, Website Management, Maintenance scheduling, and Compliance. Streamlined operations and prioritized tasks, allowing senior staff to increase revenue by 23%.

Property Manager

Strategic Management Partners
02.2017 - 08.2018
  • Specializing in Collections. Physical/Economic Occupancy, and meeting or exceeding budgeted goals. Prepared property for sale by holding 96% or higher occupancy and collections.

Regional Manager/Director of Tax Credit

VCP Hammond Residential
06.2013 - 02.2017
  • Property Acquisitions, Due Diligence, Staffing, Rehabs/Renovations, Branding, Tax Credit Compliance, Creating Budgets, and Reporting. Increased responsibility from 3 properties to 14 properties for Tax Credit Compliance and Annual Owners Reporting to DCA.

District Manager

Tribridge Residential
01.2009 - 02.2013
  • Overseen 4 properties, Completed Budgets, Supervised Lease ups, Streamlined Reporting, and Maintained Stabilization of assets.

Education

High School Diploma -

Cedar Grove High School, Ellenwood, GA
06.

Associate of Business Administration - Business Administration And Management

Dekalb Technical College, Decatur, GA
05.1992
  • Dean's List


Skills

  • Financing Coordination

  • Client Relations

  • Maintenance Management

  • Affordable housing programs knowledge

  • Tracking operating expenses

  • Budget Administration

  • Insurance Coordination

  • Complaints Investigation

  • Property Marketing

  • Performance Assessment

  • Tenant relations

  • Multi-family property management

  • Staff Management

  • Customer service-focused

  • Financial budgeting and reporting

  • Capital Projects Management

  • Fair housing mandates

  • Employee Motivation and Guidance

Software Applications Technology Experience

  • ENTRATA
  • YARDI
  • APPFOLLIO
  • QUICKBOOKS
  • MRI
  • AMSI
  • ONESITE
  • RENT ROLL
  • BLUE MOON
  • WORKDAY
  • YIELDSTAR
  • REALPAGE
  • MICROSOFT

Designations


  • HCCP Designation
  • Member of NAHB
  • Commissioned Public Notary
  • Realtor

References

Available Upon Request

Certification

  • CCM Certified
  • Tax Credit Compliance


Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Community Director - RangeWater Real Estate
05.2021 - Current
Special Project Manager - Guardian Brokerage and Management
07.2019 - 08.2021
Property Manager - Strategic Management Partners
02.2017 - 08.2018
Regional Manager/Director of Tax Credit - VCP Hammond Residential
06.2013 - 02.2017
District Manager - Tribridge Residential
01.2009 - 02.2013
Cedar Grove High School - High School Diploma,
Dekalb Technical College - Associate of Business Administration, Business Administration And Management

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Catricia RatliffProperty Management