Summary
Overview
Work History
Education
Skills
Timeline
Generic

ASHLEY WELLS

Kenosha,WI

Summary

Dynamic Human Resources Director with a proven track record at Allure of Zion, excelling in HIPAA compliance and team management. Streamlined HR processes, enhancing service delivery and ensuring legal compliance. Adept at fostering talent through strategic recruitment and mentoring, driving organizational success and employee satisfaction.

Experienced with patient access management, prioritizing patient satisfaction and operational efficiency. Utilizes strong leadership and organizational skills to manage teams and streamline processes. Track record of enhancing patient experience through effective communication and problem-solving abilities.

Overview

12
12
years of professional experience

Work History

Human Resources Director

Allure of Zion
01.2024 - Current
  • Processed employee claims involving performance issues and harassment.
  • Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
  • Streamlined HR processes for increased efficiency and improved service delivery.
  • Directed job fairs to bring in local talent for long term and seasonal positions.

Patient Access Manager

Vista East Hospital
05.2016 - 02.2024
  • · Provide strategic HR leadership, ensuring compliance with labor laws and company policies.
  • · Advise managers on policy matters such as equal employment opportunity and harassment prevention.
  • · Oversee recruitment, hiring, and performance evaluations to optimize workforce Overseeing the delivery of high-quality resident care, ensuring residents' needs are met, and promoting a safe and comfortable environment. planning.
  • · ATS: Paylocity, ADP, Kronos and various others.
  • · Monitor company operations and ensure employees and business practices comply with regulatory and legal requirements.
  • · Maintaining open communication with residents' families, addressing their concerns, and involving them in care planning.
  • Fostering relationships with local community organizations and agencies, and promoting the facility's services and programs.
  • Trained and mentored new employees in registration department, answered questions and provided insight on patient services.

Lead Teller

Wells Fargo
12.2012 - 06.2022
  • Managed cash inventory, ensuring accurate balancing of the vault and individual teller drawers daily.
  • Assisted in training new tellers to ensure a consistent level of excellent service across the team.
  • Supported branch management in conducting audits, demonstrating attention to detail while verifying transactional records for accuracy.
  • Mentored junior tellers, fostering professional growth and improved performance within the team.

Education

Associate of Arts - Human Resource Management

Gateway Technical College
Kenosha, WI
04-2018

Skills

  • HIPAA compliance
  • Team management
  • Effective written and verbal communication

Timeline

Human Resources Director

Allure of Zion
01.2024 - Current

Patient Access Manager

Vista East Hospital
05.2016 - 02.2024

Lead Teller

Wells Fargo
12.2012 - 06.2022

Associate of Arts - Human Resource Management

Gateway Technical College

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