Macie Smith
Bowling Green ,KY
Summary
Results-driven HR Director with expertise in employee relations and compliance management. Proven ability to enhance organizational development and support staff training, ensuring a high standard of patient care and regulatory adherence.
Overview
2027
2027
years of professional experience
1
1
Certification
Work History
Human Resources Director
Franklin-simpson Nursing & Rehabilitation
Franklin, KY
2025 - Current
- Direct all human resources functions, including recruitment, onboarding, employee relations, and compliance
- Process and manage payroll, ensuring accuracy, timeliness, and compliance with wage and hour laws
- Maintain employee records, timekeeping systems, and payroll reporting
- Oversee full-cycle hiring process: job postings, interviews, background checks, and onboarding
- Ensure compliance with federal, state, and healthcare regulations, including HIPAA and labor laws
- Handle employee relations matters, including conflict resolution, disciplinary actions, and performance management
- Administer employee benefits and coordinate leave of absence requests (FMLA, PTO, etc.)
- Coordinate staff training, certifications, and continuing education requirements
- Support staffing needs to maintain appropriate coverage for patient care
- Prepare documentation and assist with audits, surveys, and regulatory inspections
Preceptorship-Social Services
Hopkins Nursing and Rehabilitation
Woodburn, KY
2024 - 2025
Certified Nursing Assistant
Hopkins Nursing and Rehabilitation Center
Woodburn, KY
2022 - 2025
- Assisted patients with daily living activities to enhance comfort and well-being.
- Monitored vital signs and reported changes to nursing staff for timely interventions.
- Maintained cleanliness and organization in patient care areas to ensure safety standards.
- Supported rehabilitation exercises under the guidance of licensed nurses to promote recovery.
Leader Baker/ Server (Waitress)
Texas Roadhouse
Bowling Green, KY
2021 - 2025
- Led daily bakery operations, preparing fresh bread and maintaining high-quality standards in a fast-paced environment
- Supervised and trained new hires on baking procedures, food safety, and company protocols
- Ensured consistency, efficiency, and cleanliness in the kitchen while meeting high-volume demand
- Provided excellent customer service as a server, taking orders, managing tables, and ensuring a positive dining experience
- Handled cash transactions and coordinated with team members to maintain smooth front-of-house operations
- Demonstrated strong multitasking skills by balancing back-of-house baking responsibilities with front-of-house service
Lead Sales Associate
Five Below
Bowling Green, Ky
2017 - 2021
- Led team to achieve sales goals through effective product merchandising and customer engagement
- Trained new associates on sales techniques and operational procedures, enhancing overall team performance
- Developed promotional displays that increased product visibility and drove customer interest
- Implemented inventory management strategies to optimize stock levels and reduce shrinkage
Education
Bachelor of Science - Healthcare Administration
Souther New Hampshire University
Manchester, NH05-2025
Associate of Science -
Southcentral Kentucky Community And Technical College
Bowling Green, KY2022
Skills
- Performance evaluation
- Organizational development
- Employee relations
- Human resources administration
- Benefits administration
- Compliance management
- Problem-solving
- Teamwork and collaboration
- Customer service
- Patient care
- HIPAA compliance
- Direct patient care
- HR policies and procedures
Accomplishments
- Resolved employee relations issues effectively, fostering a more positive and productive work environment
- Implemented organized HR recordkeeping and compliance systems, improving audit readiness and survey outcomes
- Improved employee retention by implementing stronger onboarding and training processes, reducing turnover
Certification
State Registered Nurse Aide
PHR (Professional in Human Resources) – In Progress
Preparing for certification to demonstrate expertise in HR management, employment law, and organizational development
Timeline
Human Resources Director
Franklin-simpson Nursing & Rehabilitation
2025 - Current
Preceptorship-Social Services
Hopkins Nursing and Rehabilitation
2024 - 2025
Certified Nursing Assistant
Hopkins Nursing and Rehabilitation Center
2022 - 2025
Leader Baker/ Server (Waitress)
Texas Roadhouse
2021 - 2025
Lead Sales Associate
Five Below
2017 - 2021
Bachelor of Science - Healthcare Administration
Souther New Hampshire University
Associate of Science -
Southcentral Kentucky Community And Technical College