Ashley Westbrook
Lewisville
Summary
Detail oriented professional with strong time management and problem solving skills. Proven success in coordinating schedules and processing payroll while ensuring compliance. Ready to leverage expertise for improved operations and customer satisfaction.
Overview
16
16
years of professional experience
Work History
Sales Manager
MAC Cosmetics
10.2010 - Current
- Trained and mentored sales team, enhancing performance through targeted coaching and feedback.
- Developed training materials for new staff, enhancing onboarding process effectiveness.
- Assisted in organizing company events and meetings, facilitating logistics to ensure success.
- Answered incoming calls, directing clients to individuals addressing specific needs.
- Coordinated appointment scheduling for clients daily and weekly schedules for staff of 6.
- Implemented office procedures to streamline administrative tasks and improve workflow.
- Managed calendar entries, balancing multiple priorities while minimizing scheduling conflicts.
- Processed payroll data ensuring accuracy and compliance with regulations.
- Provided exceptional customer service, addressing client concerns efficiently and professionally.
Education
Associate of Applied Science - Business Administration And Management
Collin County Community College
Plano, TX07-2028
Skills
- Staff management
- Goals and performance
- Appointment scheduling
- Office administration
- Time management
- Customer relations
- Scheduling and calendar management
- Payroll processing
- Administrative support
- Organizational skills
- Documentation and reporting
- Phone etiquette
- Problem-solving
Timeline
Sales Manager
MAC Cosmetics
10.2010 - Current
Associate of Applied Science - Business Administration And Management
Collin County Community College