Ashley Wheat
Indianapolis,IN
Summary
Dynamic Medical Assistant with proven expertise at Premier Family Medicine in optimizing patient flow and enhancing care quality. Skilled in EMR management and vital sign monitoring, I excel in fostering patient relationships and ensuring compliance with HIPAA regulations. Committed to delivering compassionate care while achieving operational efficiency.
Overview
1
1
Certification
22
22
years of professional experience
Work History
Medical Assistant
Premier Family Medicine
Greenwood
04.2019 - 01.2026
- Assisted in patient intake and documentation processes to ensure accurate medical records.
- Coordinated appointment scheduling, optimizing patient flow and reducing wait times.
- Supported healthcare providers during examinations by preparing necessary instruments and equipment.
- Educated patients on treatment plans, medication instructions, and preventive care measures.
- Administered vaccinations and performed basic laboratory tests with adherence to safety protocols.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Enhanced patient care by meticulously recording vital signs and updating patient records.
- Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
- Assisted in minor surgical procedures, ensuring sterile environment and patient comfort.
- Conducted patient follow-up calls to monitor treatment progress and answer any questions.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
Home Health Aide
ComForcare Home Care
Indianapolis, IN
03.2012 - 03.2019
- Provided personal care and assistance with daily living activities for clients, ensuring comfort and safety.
- Administered medications according to prescribed schedules, monitoring client reactions and reporting changes to healthcare professionals.
- Assisted clients with mobility, encouraging independence while ensuring proper techniques to prevent falls.
- Developed and maintained positive relationships with clients and families, fostering trust and effective communication.
- Conducted regular assessments of client conditions, documenting changes accurately for ongoing evaluation by healthcare providers.
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Assisted clients with daily living activities, enhancing their independence and quality of life.
- Improved patient well-being by providing compassionate and attentive personal care.
- Completed entries in log books, journals, and care plans to accurately document and report patient progress.
Medical Office Assistant
Roland Retirement Center
Speedway, IN
05.2004 - 04.2012
- Managed resident scheduling and appointment coordination to optimize office workflow.
- Assisted with medical records management, ensuring compliance with privacy regulations.
- Processed insurance claims and verified resident eligibility for services.
- Facilitated communication between healthcare providers and residents to enhance service delivery.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Supported administrative tasks such as ordering supplies, inventory management, and filing medical documents for streamlined office workflow.
- Fostered welcoming environment, greeting residents and addressing inquiries with professionalism.
- Streamlined resident intake process to improve office efficiency and patient satisfaction.
- Performed various administrative tasks by filing, copying and faxing documents.
- Placed new supply orders, managed inventory and restocked clerical spaces.
Education
High School Diploma -
Ben Davis High School
Indianapolis, INCCMA
Penn Foster
Skills
Medical terminology
Vital sign monitoring
EMR / EHR
Direct patient care
Clinical documentation
CPR
Specimens collection and processing
HIPAA compliance
Patient scheduling
Customer service
Certification
Home Health Aide Certification
CPR Certification
Timeline
Medical Assistant
Premier Family Medicine
04.2019 - 01.2026
Home Health Aide
ComForcare Home Care
03.2012 - 03.2019
Medical Office Assistant
Roland Retirement Center
05.2004 - 04.2012
High School Diploma -
Ben Davis High School
CCMA
Penn Foster