Ashley Whisner
Amelia
Summary
Dynamic professional with a proven track record at Mercy Health Hospital, adept in office management and client relations. Excelled in optimizing workflows and administrative support, enhancing efficiency by training staff in cardiopulmonary care. Skilled in scheduling and business administration, with a focus on achieving operational excellence and improving patient care.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Office Coordinator
Mercy Health Hospital
09.2017 - Current
- Communicated with patients, insurance companies and providers through phone calls, emails and office drives concerning formularies and coverage limits.
- Maintained a high level of confidentiality by handling sensitive patient information with discretion and care.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Provided administrative support to staff members, assisting with daily tasks as needed to promote productivity across the organization.
- Tracked records, filed documents, and maintained communication between clients to manage office activities.
Cardiopulmonary Technician
Mercy Clermont Hospital
05.2023 - 04.2025
- Increased efficiency in the department by training new staff members on protocols and best practices for cardiopulmonary care.
- Set up equipment and supplies for testing, liaising with technicians to troubleshoot errors and implement fixes.
- Optimized patient scheduling by coordinating appointments with physicians, nurses, and other healthcare providers.
- Enhanced patient care by conducting comprehensive cardiopulmonary assessments and monitoring vital signs.
- Demonstrated expertise in troubleshooting cardiopulmonary equipment, ensuring minimal downtime and maximum efficiency.
Education
Veterinary Medicine Assistant - Veterinary Science
Coastal Carolina Community College
Jacksonville, NC05-2014
High School Diploma -
Bethel Tate High School
Bethel, OH05-2011
Skills
- Office management
- Client relations
- Administrative support
- Scheduling
- Workflow oversight
- Business administration
Accomplishments
Sunshine Award Winner
Healthcare associate of the year nominee
Patient Care Technician of the year nominee
Certification
- Microsoft Office Certification
- AACVPR Pulmonary Rehab Certification
- Advanced Arrythmia Certification
- Medical Information Certification
Timeline
Cardiopulmonary Technician
Mercy Clermont Hospital
05.2023 - 04.2025
Office Coordinator
Mercy Health Hospital
09.2017 - Current
- Microsoft Office Certification
- AACVPR Pulmonary Rehab Certification
- Advanced Arrythmia Certification
- Medical Information Certification
Veterinary Medicine Assistant - Veterinary Science
Coastal Carolina Community College
High School Diploma -
Bethel Tate High School
Similar Profiles
Amrita KaurAmrita Kaur
Registered Nurse Special Care Nursery at Mercy Health HospitalRegistered Nurse Special Care Nursery at Mercy Health Hospital
Jennifer PageJennifer Page
CCMA at Mercy Health HospitalCCMA at Mercy Health Hospital
Folasayo solademiFolasayo solademi
Administrative Office Specialist at Mercy Health HospitalAdministrative Office Specialist at Mercy Health Hospital