Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
Generic
Ashley Whisner

Ashley Whisner

Amelia

Summary

Dedicated medical assistant recognized for enhancing patient care and operational efficiency. Proven ability to streamline administrative processes and improve communication with patients and providers, ensuring accurate records and effective scheduling while supporting clinical staff to deliver high-quality care.

Overview

1
1
Certification
9
9
years of professional experience

Work History

Certified Medical Assistant

Mercy Health Hospital
Batavia
09.2017 - 06.2026
  • Recorded patient histories and vital signs accurately and efficiently.
  • Assisted physicians with patient examinations and medical procedures.
  • Handled sensitive patient information with discretion and care to ensure confidentiality and trust.
  • Communicated with patients, insurance companies and providers through phone calls, emails and office drives concerning formularies and coverage limits.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Supported daily operations by assisting staff with various tasks, contributing to overall productivity.
  • Managed patient information in electronic filing systems, organized documents, and facilitated communication to streamline office activities.

Education

Certificate of Technical Studies - Medical Assistant

Penn Foster College
Scottsdale, AZ
06-2026

Certificate of Technical Studies - Veterinary Assistant

Coastal Carolina Community College
Jacksonville, NC
05-2014

High School Diploma -

Bethel Tate High School
Bethel, OH
05-2011

Skills

  • Patient care
  • Vital signs monitoring
  • Patient triage
  • Electronic health records
  • Clinical documentation
  • Patient scheduling
  • Chronic disease management
  • Healthcare administration
  • Monitoring patient progress
  • Patient communication
  • Patient advocacy

Certification

  • Clinical Certified Medical Assistant
  • Medical Information Certification
  • AACVPR Pulmonary Rehab Certification
  • Microsoft Office Certification
  • Advanced Arrythmia Certification

Accomplishments

  • Sunshine Award Winner
  • Healthcare associate of the year nominee
  • Patient Care Technician of the year nominee

Timeline

Certified Medical Assistant

Mercy Health Hospital
09.2017 - 06.2026

Certificate of Technical Studies - Medical Assistant

Penn Foster College

Certificate of Technical Studies - Veterinary Assistant

Coastal Carolina Community College

High School Diploma -

Bethel Tate High School
Ashley Whisner