Ashley Whyte
Lawrenceville,GA
Summary
Driven professional with a proven track record in customer service excellence and money handling, honed at Wendy’s American and Jessie Repoll Primary School. Demonstrated ability to enhance office productivity and manage financial transactions with integrity. Skilled in customer relations and maintaining accurate records, ensuring customer satisfaction and operational efficiency. Committed and hardworking Cashier, Bursar Assistant with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions, and ringing up customers. Creative problem-solver versed in customer service.
Overview
2
2
years of professional experience
Work History
Cashier
Wendy’s American
Clinton, MD
05.2024 - 08.2024
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
Bursar Office Assistant
Jessie Repoll Primary School
Kingston, Jamaica
06.2022 - 10.2023
- Maintained strict confidentiality when handling sensitive financial information for students and their families.
- Handled customer phone calls and walk-in traffic to direct patrons to appropriate personnel.
- Reduced overdue payments with diligent tracking and consistent follow-ups with students and parents.
- Enhanced office productivity by organizing files and maintaining accurate records of student financial information.
- Managed a high volume of phone calls from customers seeking assistance or clarification about billing matters.
- Supplemented office staff by assisting with scanning, photocopying, faxing and computer input.
Education
Diploma - Diploma
Merl Grove High School
St.Andrew Jamaica10.2023
Skills
- Customer Service
- Work Ethic and Integrity
- Patience and Empathy
- Time management skills
- Cash Handling
- Customer Relations
- Written and verbal communication
- Issue Resolution
- Identification checks
- Professionalism
- Team Collaboration
Timeline
Cashier
Wendy’s American
05.2024 - 08.2024
Bursar Office Assistant
Jessie Repoll Primary School
06.2022 - 10.2023
Diploma - Diploma
Merl Grove High School