Ashley Williams
Circleville,OH
Summary
Enthusiastic career driven individual with goal to gain expertise in other career elements.
Overview
13
13
years of professional experience
Work History
Direct Sales Representative
Horizon Telcom
Chillicothe, OH
09.2022 - Current
- Visited potential and current customers at residential communities to promote products.
- Pursued new accounts through lead generation, cold calling and advertising referrals.
- Trained new hires to optimize profitability.
- Attended weekly team meetings to discuss sales strategies and targets.
- Maintained accurate records of sales activity using computer software programs.
- Participated in promotional events such as trade shows, exhibitions and conferences.
- Developed forecasting plans for territory to determine quarterly sales goal attainment.
Pharmacy Aid
Walmart Pharmacy
Statesville
06.2017 - 09.2018
- Organized and stocked shelves with pharmaceuticals, health care items and other merchandise.
- Processed payments for customer purchases using cash registers or point-of-sale systems.
- Received incoming shipments of medication from wholesalers and suppliers to ensure accuracy of order quantities.
- Adhered to strict confidentiality protocols when handling sensitive information.
- Followed standard operating procedures established by the state board of pharmacy regulations.
Warranty Admin - Technology Service Center
Lowes Corporate Office - Mega Force Staffing
Mooresville
03.2013 - 02.2015
- Diagnosed and troubleshot network connectivity problems.
- Installed, configured, and maintained computer workstations and peripherals.
- Assisted in the deployment of new systems and applications.
- Configured routers, switches, firewalls, access points, and other networking devices.
- Tested software compatibility across various platforms for upgrades and updates.
- Repaired broken hardware components according to manufacturer specifications.
Customer Service Supervisor
Walmart
Waverly
02.2011 - 10.2012
- Supervised and trained customer service staff to ensure excellent customer service delivery.
- Provided guidance and support to junior customer service representatives, including coaching and mentoring.
- Assisted customers with product inquiries and resolving complaints promptly and professionally.
- Resolved escalated customer disputes in a timely manner while maintaining good relationships with customers.
- Ensured all customer inquiries were handled in accordance with company standards and regulations.
- Analyzed financial activities of department to share budgetary input with managers.
Education
Statesville High School
Statesville, NC01-2007
Associate of Business Administration - Sales And Marketing Education
DeVry University
Skills
- Relationship Development
- Product Sales
- Customer Relationship Management
- Product Demonstration
- Goal-Oriented
- Field experience
- Product Promotions
- Leads generation
- Business growth and retention
- Sales Quota Achievement
- Time Management
- Team Supervision
- Conflict resolution abilities
- Office Administration
- Inventory Auditing
- Document Management
- Operating systems
- Data Migration
Timeline
Direct Sales Representative
Horizon Telcom
09.2022 - Current
Pharmacy Aid
Walmart Pharmacy
06.2017 - 09.2018
Warranty Admin - Technology Service Center
Lowes Corporate Office - Mega Force Staffing
03.2013 - 02.2015
Customer Service Supervisor
Walmart
02.2011 - 10.2012
Statesville High School
Associate of Business Administration - Sales And Marketing Education
DeVry University
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