Ashley Williams
TX
Summary
Detail-oriented and analytical graduate seeking an entry-level Revenue Analyst position at American Airlines. Eager to leverage strong analytical skills, proficiency in data analysis tools, and a foundational understanding of revenue management to contribute to the optimization of revenue strategies and enhance operational efficiency.
Overview
4
4
years of professional experience
Work History
Global Account Coordinator- CVENT
Omni Hotels & Resorts
01.2024 - Current
- Facilitated communication between clients and company departments to ensure cohesive service delivery.
- Utilized CRM software to track client interactions and project milestones.
- Reviewed contracts prior to signing to ensure terms are favorable and compliant with company policies.
- Monitored market trends and competitor activities to identify potential opportunities for growth.
- Collaborated with cross-functional teams to develop effective solutions for clients' needs.
- Performed regular audits of existing processes related to travel management in order to identify areas for improvement.
Global Distribution Specialist
Omni Hotels & Resorts
07.2022 - 01.2024
- Developed strategies to maximize revenue opportunities within the hotel.
- Generated reports summarizing performance metrics such as revenue growth and customer satisfaction scores for management review.
- Collaborated with other departments such as marketing and sales to maximize revenue opportunities for the hotel.
- Created promotional campaigns that drove increased revenue in all territories under management.
- Provided guidance to business units on all aspects of finance such as forecasting and budgeting, revenue recognition, pricing strategy, cost controls and cash flow management.
- Implemented strategic initiatives designed to increase revenue through optimization techniques such as yield management or dynamic pricing.
- Served as a liaison between hotel management and staff to ensure smooth operations within the department.
- Produced weekly revenue reports for management review.
- Performed regular audits of internal processes related to revenue management.
Reservation Agent
Omni Hotels & Resorts
03.2021 - 07.2022
- Suggested amenities suited to clients' needs.
- Upsold additional services such as dining options, spa treatments.
- Took reservations from patrons by phone or online.
- Reviewed guest information and payment options, checking for accuracy and completeness.
Education
Bachelor of Science - Exercise Physiology
Brevard College
Brevard, NC05-2013
Skills
- Revenue Management Systems: Sabre, Amadeus, Apollo, Worlspan, Dhisco
- Financial Modeling & Forecasting
- Statistical Analysis & Reporting
- Strong proficiency in Microsoft Office Suite (Excel, PowerPoint, Word)
- Revenue growth
- Yield management
- Channel management
Timeline
Global Account Coordinator- CVENT
Omni Hotels & Resorts
01.2024 - Current
Global Distribution Specialist
Omni Hotels & Resorts
07.2022 - 01.2024
Reservation Agent
Omni Hotels & Resorts
03.2021 - 07.2022
Bachelor of Science - Exercise Physiology
Brevard College