Ashley Williams
Franklin,TN
Summary
Motivated and detail-oriented finance student with proven experience in customer service and leadership within fast-paced environments. Skilled in accurately managing financial transactions, supporting team operations, and consistently delivering high-quality customer experiences. Strong analytical, organizational, and communication skills aimed at driving business success. Eager to contribute these abilities in a business or finance-related role to support organizational goals.
Overview
3
3
years of professional experience
Work History
Shift Lead
Radish Kitchen
Franklin, TN
02.2025 - Current
- Promoted to Shift Lead based on strong performance, reliability, and leadership ability
- Supervise daily operations and support team members to ensure efficient service and high customer satisfaction
- Handle cash management responsibilities, including register oversight and transaction accuracy
- Maintain a clean, organized, and efficient service environment
- Manage high-volume service periods while maintaining professionalism and team coordination
Team Lead
Panera Bread
Franklin, TN
06.2023 - 11.2024
- Supervised and trained team members to improve performance and operational efficiency
- Managed cash handling procedures and ensured transaction accuracy
- Resolved customer issues professionally to maintain strong client relationships
- Coordinated workflow across multiple stations to meet service and production goals
Education
Bachelor of Business Administration (BBA) - Finance
Middle Tennessee State University
Murfreesboro, TN05-2028
High School Diploma - undefined
Fred J. Page High School
Franklin, TN05-2024
Skills
- Financial & Cash Handling Accuracy
- Microsoft Excel (Basic)
- Customer Relationship Management
- Problem Solving & Critical Thinking
- Team Leadership & Training
- Time Management & Multitasking
- Attention to Detail
- Communication & Interpersonal Skills
RELEVANT COURSEWORK
- Financial Accounting
- Business Statistics
- Microeconomics & Macroeconomics
ADDITIONAL INFORMATION
- Strong work ethic and adaptability in fast-paced environments
- Proven ability to work both independently and collaboratively
- Committed to continuous learning and professional development
Timeline
Shift Lead
Radish Kitchen
02.2025 - Current
Team Lead
Panera Bread
06.2023 - 11.2024
High School Diploma - undefined
Fred J. Page High School
Bachelor of Business Administration (BBA) - Finance
Middle Tennessee State University