ASHLEY WINGROVE

• Provided exceptional customer service, ensuring a positive shopping experience for all visitors.
• Implemented visual merchandising strategies to enhance product visibility and increase sales.
• Trained new sales associates on store procedures and customer engagement techniques.
• Assisted in inventory management, maintaining accurate stock levels and product displays.

RESPONSIBILITIES.

* OPENING THE OFFICE

* VOICE MAILS

*PATIENT CHECK IN/CHECK OUT

*MAKING NEW PATIENT APPTS.

*VA AUTHS

* 7 CORNER AUTHS.

*CHECKING ALL RECORDS FOR INCOMING PATIENTS.

*HELPING WITH AUTHS FOR TESTING.

* ANSWERING PHONES.

* KEEPING THE DOCTORS SCHEDULE

*INTERACTED WITH THE PATIENTS AS THE FIRST POINT OF CONTACT

• Monitored vital signs and reported changes to healthcare professionals.
• Administered medications and maintained accurate records of patient care.
• Assisted patients with daily living activities, ensuring comfort and safety.
• Provided emotional support, fostering positive relationships with patients and families.
• Collaborated with multidisciplinary teams to develop individualized care plans.
• ASSISTED PATIENTS TO DR appointments and outings.

• Resolved customer inquiries and complaints effectively, fostering loyalty and repeat business.
• Collaborated with team members to achieve daily sales targets and promotional goals.
• Maintained knowledge of current promotions and products to provide informed recommendations to customers.
• Analyzed sales data to identify trends, contributing to informed decision-making for inventory purchases.

• Built relationships with customers to encourage repeat business.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Managed returns, exchanges and refunds in accordance with store policy.
• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.

• Helped customers locate products and checked store system for merchandise at other sites.
• Answered customer questions about sizing, accessories, and merchandise care.
• Prepared merchandise for sales floor by pricing or tagging.
• Maintained calm demeanor and professionally managed issues in busy, high-stress situations.

• Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
• Engaged with customers to build rapport and loyalty.
• Provided positive first impressions to welcome existing, new, and potential customers.
• Rotated stock and restocked shelves to maintain product availability and store appearance.