Ashley Wright
Royse City,TX
Summary
Seasoned Head Bartender with extensive experience at Applebee's Grill + Bar, adept in staff training and supervision, and possessing strong communication skills. Excelled in enhancing customer loyalty through attentive service and mastering alcohol safety, contributing to a significant increase in repeat business. Proven track record in improving operational efficiency and team leadership.
Overview
12
12
years of professional experience
Work History
Head Bartender
Applebee's Grill + Bar
08.2021 - Current
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Developed a strong rapport with patrons, resulting in repeat business and increased loyalty.
- Trained new bartenders on drink recipes, mixing techniques, and customer service skills to enhance overall performance.
- Monitored cash handling procedures to ensure accuracy in transactions while minimizing instances of theft or loss.
- Placing liquor and beer orders and consulting with reps about upcoming promotions and inventory needs.
Bartender
Applebee's Grill + Bar
05.2020 - 07.2021
Bartender
Jamul Casino
10.2019 - 02.2020
Bartender
Red Robin
01.2013 - 06.2019
Education
Hospitality Management - Hotel, Resort And Restaurant Management
Cincinnati State Technical And Community College
Cincinnati, OH06-2021
Skills
- Staff Training and Supervision
- Alcohol Safety Knowledge
- Cash handling expertise
- Attentive service
- Taking inventory
- POS System proficiency
- Managing cash register
- Strong Communication Skills
- Wine and liquor knowledge
- Quality Control Standards
- Customer Service
- Bar Equipment Maintenance
- Suggestive Selling
- Sanitation
- Team leadership abilities
- Safe alcohol service
- Sharp memory
Timeline
Head Bartender
Applebee's Grill + Bar
08.2021 - Current
Bartender
Applebee's Grill + Bar
05.2020 - 07.2021
Bartender
Jamul Casino
10.2019 - 02.2020
Bartender
Red Robin
01.2013 - 06.2019
Hospitality Management - Hotel, Resort And Restaurant Management
Cincinnati State Technical And Community College