Ashley Yanes
Natalia,TX
Summary
Driven Resident Supervisor with a proven track record at CoreCivic, adept in motivational skills and policy enforcement. Excelled in enhancing resident satisfaction through effective conflict resolution and feedback implementation. Skilled in team management and security procedures, ensuring a safe and responsive community environment. CPR certified, showcasing a commitment to resident safety and well-being.
Overview
8
8
years of professional experience
Work History
Resident Supervisor
CoreCivic
Dilley, TX
10.2018 - Current
- Facilitated roommate mediations to address issues before they escalated into larger problems.
- Evaluated resident feedback to inform improvements in programming and community management practices continuously.
- Improved resident satisfaction by addressing concerns promptly and effectively.
- Trained new Resident Supervisors on relevant policies and procedures, ensuring consistency in application across the community.
- Coordinated emergency response efforts during crisis situations, prioritizing safety for all involved parties.
- Handled administrative tasks such as reporting incidents or submitting work orders, maintaining accurate records and ensuring timely resolutions.
- Managed conflict resolution efforts, maintaining a peaceful living environment for all residents.
Cashier
Walmart
Devine, TX
05.2017 - 10.2018
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Cashier and Cook
McDonald’s
Devine, TX
06.2016 - 05.2017
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet
- Restocked and organized merchandise in front lanes.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Education
Diploma -
Natalia High School
Natalia, TX06.2016
Skills
- Motivational Skills
- Team Management
- Policy Enforcement
- Meeting Coordination
- Security Procedures
- Behavior monitoring
- CPR certified
Timeline
Resident Supervisor
CoreCivic
10.2018 - Current
Cashier
Walmart
05.2017 - 10.2018
Cashier and Cook
McDonald’s
06.2016 - 05.2017
Diploma -
Natalia High School