Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ashley Yates

Savannah,TN

Summary

Detail-oriented professional with a strong background in operations and compliance audits. Proven ability to enhance workflow efficiency and support staff through effective training and development. Proficient in facility management systems, ensuring safety and security of both inmates and staff.

Overview

6
6
years of professional experience

Work History

Assistant Warden of Operations Secretary

CoreCivic
Clifton, TN
06.2023 - 11.2025
  • Monitored and investigated GTL and Intelmate Command intelligence, enhancing safety and security for inmates and staff.
  • Conducted various ACA and facility audits to ensure contract compliance.
  • Developed reports to track facility inmate disciplinary reports, segregated inmate statuses, and eTOMIS incidents, improving incident oversight.
  • Trained new hires by teaching various classes in Learning and Development.
  • Facilitated communication between inmate families and facility staff to address inquiries.
  • Process and secure evidence.

Operations Officer

CoreCivic
Clifton, TN
01.2022 - 05.2023
  • Collaborated with Unit Department Heads to optimize cell assignments for offenders based on compatibility.
  • Leveraged eTOMIS and OMSe applications to enhance process efficiency.
  • Performed frequent self-audits to verify compliance with established regulations.
  • Experienced with facility count policy and procedures.
  • Trained as the count room officer and central control officer.

Assistant General Manager

Sonic Drive In
Adamsville, Tennessee
02.2020 - 08.2021
  • Assisted in training and onboarding new team members for operational excellence.
  • Coordinated daily staff schedules to ensure optimal coverage and productivity.
  • Oversaw inventory management processes to maintain stock levels and reduce waste.
  • Implemented customer service protocols to enhance guest satisfaction and engagement.
  • Managed cash handling procedures to ensure accuracy and security in transactions.

Education

Hardin County High School
Savannah, TN
05-2021

Skills

  • eTOMIS application
  • Incident management
  • Regulatory compliance
  • Process optimization
  • Data analysis
  • Facility inspections
  • Incident documentation
  • Attention to detail
  • Communication skills

Timeline

Assistant Warden of Operations Secretary

CoreCivic
06.2023 - 11.2025

Operations Officer

CoreCivic
01.2022 - 05.2023

Assistant General Manager

Sonic Drive In
02.2020 - 08.2021

Hardin County High School
Ashley Yates