Ashley Young
Sparks,Nevada
Summary
With a proven track record at The Home Depot, I excel in optimizing operations and enhancing team performance. Leveraging skills in employee training and forklift operation, I've significantly reduced turnover and improved inventory management. My ability to foster teamwork and attention to detail has driven success in fast-paced environments, demonstrating my commitment to excellence and efficiency.
Overview
8
8
years of professional experience
Work History
Night Operations Assistant Store Manager
The Home Depot
Reno, NV
01.2022 - Current
- Reduced employee turnover by fostering a positive work environment and addressing staff concerns promptly.
- Optimized inventory management by accurately tracking stock levels and promptly addressing any discrepancies.
- Supported store promotional events by creating attractive merchandise displays that showcased featured products effectively during overnight hours.
- Enhanced store efficiency by streamlining night shift operations and implementing effective management strategies.
- Resolved conflicts among team members diplomatically, fostering a collaborative work environment and promoting teamwork during night shifts.
- Utilized company software systems proficiently for inventory management, employee scheduling, timekeeping, sales tracking, among other essential tasks.
- Conducted regular safety audits to ensure compliance with company policies and OSHA regulations, maintaining a safe work environment for employees.
- Adapted quickly to changing priorities and tasks, effectively managing multiple responsibilities simultaneously during busy periods.
- Assisted in developing employee schedules that maximized productivity while adhering to labor laws and budgetary constraints.
- Implemented loss prevention measures, reducing instances of theft and shrinkage during night shifts.
- Evaluated employee performance regularly, providing constructive feedback to foster growth and development within the team.
- Maintained store security by adhering to established protocols, conducting frequent checks of the premises, and monitoring surveillance systems as needed.
- Increased customer satisfaction by ensuring timely product restocking and maintaining a clean, organized store.
- Collaborated with other store managers to develop best practices for night shift operations, resulting in improved overall performance.
- Facilitated clear communication between day and night shifts, ensuring smooth transitions between shifts for seamless store operations.
- Assisted in recruiting, hiring and training of team members.
- Trained and guided team members to maintain high productivity and performance metrics.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Reported issues to higher management with great detail.
Receiving/Freight Supervisor
The Home Depot
Reno, NV
03.2020 - 01.2022
- Established clear expectations for staff members regarding their job responsibilities, promoting accountability within the workplace.
- Collaborated with other department supervisors
- Implemented an effective preventive maintenance program for all equipment, reducing downtime and repair expenses.
- Maintained accurate records of all shipments sent out through careful documentation practices.
- Managed a diverse team of employees, fostering a positive work atmosphere that encouraged collaboration and camaraderie among staff members.
- Reduced shipping errors by implementing a thorough double-check system for all outgoing orders.
Receiving and Freight Associate
The Home Depot
Reno, NV
04.2017 - 03.2020
- Reduced freight damage incidents with thorough inspections and proper handling techniques.
- Enhanced shipment efficiency by implementing a streamlined loading and unloading process.
- Maximized space within storage areas by ensuring appropriate stacking of merchandise.
- Demonstrated adaptability amidst changing business conditions, quickly responding to new challenges and adjusting processes as needed.
- Assured compliance with safety regulations through routine equipment inspections and adherence to protocols.
- Assisted in loading and unloading merchandise from delivery trucks while maintaining safety protocols to avoid workplace accidents.
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Performed inventory control, such as counting, and stocking merchandise.
- Greeted customers and directed to requested products.
- Collaborated with team members to complete stocking tasks during peak business hours, maintaining a well-stocked sales floor.
- Contributed to store cleanliness, ensuring aisles were free from clutter and hazards for shopper safety.
- Completed end-of-day tasks such as returning misplaced items to their correct locations, contributing to an organized sales floor for the next day''s business.
- Ensured proper rotation of perishable goods to maintain freshness and comply with health regulations.
- Facilitated smoother store openings by stocking necessary products before each shift.
- Aided in training new team members on best practices for stocking procedures and inventory management systems.
- Stocked designated items on shelves, end caps and displays.
- Moved cardboard, plastic ties, and other debris from unboxing to trash.
- Updated pricing by changing labels and signage for short-term promotions and final clearances.
- Managed timely and effective replacement of damaged or missing products.
- Moved merchandise using forklifts, pallet jacks and hand trucks.
- Moved pallets to and from trucks and around warehouse with forklifts to stay on top of demanding schedules.
Education
High School Diploma -
Northern Nevada Homeschool Association
Reno, NV05.2003
Skills
- Employee Training
- Merchandising Strategies
- Scheduling Coordination
- Store maintenance
- Teamwork and Collaboration
- Customer service
- Machine operator (forklift, reach, pacer, OP, pallet jack, electric pallet jack)
- Attention to Detail
Timeline
Night Operations Assistant Store Manager
The Home Depot
01.2022 - Current
Receiving/Freight Supervisor
The Home Depot
03.2020 - 01.2022
Receiving and Freight Associate
The Home Depot
04.2017 - 03.2020
High School Diploma -
Northern Nevada Homeschool Association