ASHLEY B WASHINGTON

• Prospecting and developing relationships with customer base consisting of general contractors and building owners
• Quoted jobs (for Division 10 scopes needed) to general contractors by analyzing architectural plans and specifications
• Consistent follow up via phone and email, to negotiate contracts and build better relationships
• Generated more revenue by selling material with strong markup to increase gross profit for the company

• (LEASE UP) Assisted prospective applicants find the perfect apartment home through a personalized sales experience
• Applied expertise to generate leads, schedule appointments and site visits which has lead to a closing ratio averaging 42%
• Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements
• Maintained consistent leads by developing and deepening positive customer connections
• Submit daily reports to corporate logging projected occupancy, detailed traffic information for each client, application submissions and calculating price per square foot for each leased unit
• Resolved and subsided residential concerns regarding the apartment home and community
• Assisted with weekly resident events and social media profile

Key achievements:

• 2nd place: Houston Region Lease up-Move in contest (14 move ins)

• Operate main leasing office
• Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
• Ensured property was presentable by walking amenities daily, observing vacant apartment homes, and organize and structure resident events,
• Conducted property showings to highlight features, answer questions, and redirect concerns to close contracts.

Key achievements:

• Top closer January 2022 CR: 62.5%
• Top closer February 2022 CR: 50%
• 1st place: Houston Region leasing contest (12 Net)

• Membership management, complete sales, provide cleanliness and organization, answer company phone, participation in company promotion such as commercial work, and create personable relationships with patrons to build a secure and comfortable environment
• Taught an all-level Zumba fitness classes twice a week for ages 14+.

• Operate the Welcome Desk of the Student Recreation Center
• Manage equipment, Provide a welcoming, positive, and safe environment for patrons, Show knowledgeable information about the policies and programs, answer or direct patron inquiries as needed, fulfill a variety of functions, including: member check-in, answering and directing phone calls, equipment check-out, retail and service sales, lost and found, upkeep of facilities and equipment, facility monitoring, and policy enforcement
• Also encourage, assist, and participate in special events and programming.