Ashley M Kennedy
Truckee,CA
Summary
Highly motivated professional that accomplishes goals and meets specific needs. Equipped with wide-ranging skills and knowledge and adaptable for become an expert in new applicable services appropriate for clients. Friendly and helpful when assisting clients requesting services. Driven by cause to work diligently to accomplish measurable impact and growth.
Overview
5
5
year of professional experience
1
1
Certification
Work History
Medical Assistant II
Tahoe Forest Hospital, Urgent Care
2022.11 - Current
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
DAT Responder Duty Officer & Recovery Case Worker
The American Red Cross
2022.08 - Current
Disaster Action Team Responder Duty Officer
- Facilitated communication between volunteers, staff members, and clients.
- Responded to immediate fire/disaster calls and dispatched teams to attend to clients affected by house fires.
Recovery Case Worker
- Provided resources, counseling, and other needs of clients displaced from their living situations due to house fires through recovery case work.
- Coordinated with different service providers to meet clients' individual needs.
- Took active role in recovery process, detailing instructions, and responding appropriately and effectively to questions and concerns.
- Kept case files updated, accurate and aligned with requirements.
- Supported clients through obtaining resources and transitioning back to society.
Graduate Intern
The American Red Cross
2023.05 - 2023.08
- Contributed to the development of the "Strategic Plan of Recruitment for FY 23" for disaster relief services in the east Tennessee region.
- Participated in the "Elected Official Liaison Contact Sheet" for emergency contacts in every district in Tennessee.
- Supported staff members in administration in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Participated in professional development opportunities to enhance skill set, contributing to overall intern growth and potential future employment prospects.
- Responded to immediate fire/disaster calls and dispatched teams to attend to clients affected by house fires.
- Provided resources, counseling, and other needs of clients displaced from their living situations due to house fires through recovery case work.
Education
Master of Health Administration - Public Health Administration
12.2022
Leadership & management, policy, ethics, financial management, data analysis, human resource management, strategic planning, and quality process improvement.
Skills: Microsoft Office, Excel, PowerPoint, Word, Teams, Sharepoint, SPSS, Tableau, and Zoom.
Internship: administrative projects for the American Red Cross.
- 3.85 GPA
- Capstone Project: Health Program Business Proposal. “Philippians 2:3-4 Health Program” Created and presented a public health program business proposal. Program structured for middle school aged children that can be utilized in public middle schools across the United States.
Skills
- Operations Support
- Patient-Focused Care
- Procedure Assistance
- Client Counseling
- Problem Solving
- Patient Interviewing
- Conflict resolution
- Interpersonal skills
- Strong leadership
- Attention to detail
- Teamwork and collaboration
- Creative thinking
Certification
Emergency Medical Technician
Hobbies
Enduro Mountain Bike Racing
Timeline
Graduate Intern - The American Red Cross
2023.05 - 2023.08
Medical Assistant II - Tahoe Forest Hospital, Urgent Care
2022.11 - Current
DAT Responder Duty Officer & Recovery Case Worker - The American Red Cross
2022.08 - Current
East Tennessee State University - Master of Health Administration, Public Health Administration
Emergency Medical Technician
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