Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Timeline
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Ashli-Anna Cespedes

Ashli-Anna Cespedes

Miami,FL

Summary

Passionate and college student with working history of delivering excellent customer service in business retail settings. Strong client engagement skills to promote seamless store operations. I am also a dedicated Student Ambassador who leads tours, knowledgeably responds to questions and helps with enrollment. Proficient in required records, documents and paperwork. Gifted in interpersonal communication and work prioritization.

Overview

5
5
years of professional experience

Work History

Cashier

Phil's Hardware
01.2020 - 08.2022
  • Helped with purchases and signed customers up for rewards program.
  • Directed trash removal and sanitation procedures to keep aisles and register area organized.
  • Collected payments and provided accurate change.
  • Worked closely with front-end staff to assist customers.

Student Ambassador

Hillel Academy Jamaica
01.2018 - 05.2022
  • Developed marketing campaigns for environmental technologies or services.
  • Conducted campus tours to showcase programs and support services.
  • Promoted initiatives through influencer-style social media platforms.

Education

BBA - Business Management

Florida International University
Miami, FL
05.2026

High School Diploma -

Hillel Academy
Jamaica
06.2022

Skills

  • Customer Service
  • Customer Relations
  • Merchandise Packaging
  • Student Mentoring
  • Promotions and Advertising
  • Problem Solving
  • Team Management
  • Project Management

Accomplishments

    Head Prefect | Hillel Academy
    Demonstrated leadership and organizational skills as Head Prefect, overseeing and coordinating student events and overall community engagement. Effectively communicated and collaborated with faculty and students to enhance the school community and uphold a positive environment.


    Achievement | Annual 3K Road Race
    Consistently secured the top position among female participants in the annual 3K race at Hillel Academy for eight consecutive years. Demonstrated enduring dedication to athletic excellence, showcasing perseverance, commitment, and a strong sense of personal achievement.

Affiliations

  • Tennis - Enthusiastic tennis player with a genuine love for the sport, accumulating 6 years of experience in both individual and team settings. Possesses a deep understanding of the game's physical and mental aspects, fostering discipline, focus, and teamwork. Adept at translating the lessons learned on the tennis court into valuable life skills. Also, there is the proven ability to lead and collaborate amongst team members.
  • Volunteer | Angels of Love - Contributed time and effort to support the mission of Angels of Love, a charitable organization which supports underprivileged children, providing healthcare, etc. Involved in visiting various charity homes, demonstrating a commitment to making a positive impact on the community through volunteer work.

Timeline

Cashier

Phil's Hardware
01.2020 - 08.2022

Student Ambassador

Hillel Academy Jamaica
01.2018 - 05.2022

BBA - Business Management

Florida International University

High School Diploma -

Hillel Academy
Ashli-Anna Cespedes