Ashli Garbrandt
Celina,TX
Summary
Dynamic professional with a proven track record in driving sales development and enhancing customer service at Nebraska Furniture Mart. Skilled in customer needs assessment and conflict resolution, adept at fostering key client relationships and optimizing brand growth. Demonstrates exceptional problem-solving abilities and a professional demeanor, significantly contributing to team success and brand expansion.
Overview
14
14
years of professional experience
Work History
Sales Associate
Nebraska Furniture Mart
2016.04 - Current
- Provided positive first impressions to welcome existing, new, and potential customers.
- Answered customer questions about sizing, accessories, and merchandise care.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Engaged with customers to build rapport and loyalty.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
Regional Manager
Beauty Brands
2014.09 - 2016.04
- Supervised staff to optimize brand expansion initiatives and productivity.
- Boosted brand growth by devising strategic network and marketing tactics.
- Supervised various locations, enforcing high-quality standards of operation.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Identified and communicated customer needs to supply chain capacity and quality teams.
Lead Designer
TreeHouse Homes
2010.08 - 2015.08
- Interfaced effectively with contractors and vendors to resolve issues and discuss ideas.
- Developed space planning concepts, color palette selections, and textile presentations.
- Designed floor plans, elevations, 3D perspective views, and material boards for review and presentation.
- Developed key client relationships by providing design solutions that met needs and budgets without compromising quality or design intent.
- Prepared product and layout documents implementing diverse design concepts.
Education
Master of Science -
University of Saint Mary
Leavenworth, KS05.2016
Skills
- Customer Needs Assessment
- Product Sales
- Order Processing
- Sales Development
- Reliable and punctual
- Problem-Solving
- Excellent people skills
- Conflict Resolution
- Goal-Oriented
- Exceptional customer service
- Professional Demeanor
Timeline
Sales Associate
Nebraska Furniture Mart
2016.04 - Current
Regional Manager
Beauty Brands
2014.09 - 2016.04
Lead Designer
TreeHouse Homes
2010.08 - 2015.08
Master of Science -
University of Saint Mary
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