Ashli Marshall
Kill Devil Hills,NC
Summary
Hospitality motivated leader dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
21
21
years of professional experience
Work History
Delivery Driver
Spark/Walmart
10.2022 - Current
- Delivered products efficiently to customers, ensuring timely and accurate service.
- Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
- Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
- Strengthened company reputation through polite and friendly interactions with customers during deliveries.
Retail Sales Associate
Awful Authur's
06.2022 - 10.2022
- Delivered exceptional customer service by addressing inquiries and resolving issues promptly.
- Maintained accurate inventory levels and organized merchandise displays to enhance shopping experience.
- Collaborated with team members to create visually appealing store layouts that attracted customers.
- Monitored cash register operations, ensuring accurate transactions and adherence to financial protocols.
- Increased sales revenue through effective product recommendations tailored to individual customers.
Licensed Massage Therapist /Small Business Owner
OBX Bodyworker
05.2014 - 09.2021
- Effectively owned and managed a massage therapy business.
- Achieved a high customer satisfaction for treatments, environment and attitude and overall customer satisfaction.
- Utilized managerial skills to effectively market and advertise to build a customer base.
- Delivered tailored therapeutic massage sessions to address client-specific needs and enhance overall well-being.
- Maintained accurate records of client treatments and progress to ensure personalized care continuity.
- Increased client retention by establishing strong rapport through attentive listening and empathetic communication.
- Delivered exceptional customer service experiences resulting in positive reviews and increased word-of-mouth referrals.
Independent Contractor /Licensed Massage Therapist
Self-Employed
05.2006 - 05.2014
- Independent contract work as a massage therapist.
- Worked in various environments as a massage therapist. Experience with clients, medical insurance, computer programs, and sensitive documents.
- Consult with clients to determine their needs and recommend techniques.
- Consistently increase customer satisfaction through skillful service and mannerisms.
- Perform wide range of techniques best suited to meet client needs.
Mobile Notary
PDQ Notary
02.2012 - 02.2014
- Customer and Client Protection
- I printed and organized loan documents to present to refinance homeowners.
- My job was to witness signatures and make sure all documents are fully in order.
- Executed notarization services for legal documents, ensuring compliance with state regulations.
Instructor
Heritage College
09.2005 - 12.2006
- Quality driven instructor teaching both Theory and Practical.
- Instructed students in Massage Therapy through clear and concise lectures.
- Assessed student’s performance and provided instruction for improvement.
- Ensured each student has a challenging, productive and enjoyable work environment.
- Taught 1200 hour associated degree in Massage Therapy.
- Commitment to continuous learning.
- Maintain responsibility for organizing the lesson plan and successfully promote custom teaching techniques.
- Evaluate student progress and determine learning needs.
Education
Massage Therapy
Heritage School of Massage
Virginia Beach, VA01-2000
Skills
- Small business operations
- Leadership and Team Work Abilities
- Problem-Solver
- Adaptive and Resourceful
- Client relationship building
- Hard Working
- Financial management
- Project management
- Customer service management
Timeline
Delivery Driver
Spark/Walmart
10.2022 - Current
Retail Sales Associate
Awful Authur's
06.2022 - 10.2022
Licensed Massage Therapist /Small Business Owner
OBX Bodyworker
05.2014 - 09.2021
Mobile Notary
PDQ Notary
02.2012 - 02.2014
Independent Contractor /Licensed Massage Therapist
Self-Employed
05.2006 - 05.2014
Instructor
Heritage College
09.2005 - 12.2006
Massage Therapy
Heritage School of Massage