Ashlin Jalbert
Portland
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
8
8
years of professional experience
Work History
Server
DiMillo's on the Water
Portland
06.2018 - Current
- Delivered high-quality customer service, enhancing customer satisfaction and encouraging repeat business.
- Prioritized time management to efficiently handle high volumes, ensuring prompt service.
- Trained new employees, aiding management with onboarding and team development.
- Implemented effective sales strategies to spotlight seasonal features and increase revenue.
Billing Specialist
Northeast Hearing and Speech Center
Portland
07.2021 - 02.2024
- Monitored receivables to maintain cash flow and meet financial goals.
- Submitted and researched insurance claims to support timely revenue collection.
- Oversaw private pay statements to minimize overdue accounts.
- Cross-trained in various roles to ensure operational continuity.
Behavioral Health Professional
Living Innovations
Saco
02.2017 - 08.2017
- Reviewed goal sheets to provide tailored client support.
- Planned client meetings to enhance engagement and goal commitment.
- Documented progress to ensure clear communication and tracking.
Education
Dental Assistant Course -
YCCC
05.2025
Bachelor of Arts - Communication Sciences and Disorders
University of Maine
08.2021
Skills
- Customer Service
- Problem solving
- Adaptable and flexible
- Planning
- Time Management
- MS Office apps
- CounselEar practice management software
Timeline
Billing Specialist
Northeast Hearing and Speech Center
07.2021 - 02.2024
Server
DiMillo's on the Water
06.2018 - Current
Behavioral Health Professional
Living Innovations
02.2017 - 08.2017
Dental Assistant Course -
YCCC
Bachelor of Arts - Communication Sciences and Disorders
University of Maine