Ashly L Bourrette
Elizabeth
Summary
Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.
Overview
11
11
years of professional experience
Work History
Account Manager
Medline Industries
03.2019 - Current
- Place orders, track orders, cancel items if needed, finding alternate items for items not available
- Daily communication with Customers and Sales Representatives via email and inbound and outbound calls
- Reporting quality concerns with products, and reporting issues with order deliveries
- Managed the On-Call after hours Emergency line when needed on weeknights and weekends
CNA/CMA
Stonehill Care Center
Dubuque
07.2015 - 03.2019
- Assist residents with daily care and everyday living activities
- Pass medications, complete ordered treatments, recording vital signs
- Oversee other CNA's while RN may be unavailable
- Worked fulltime and PRN
Education
Diploma - General Studies
River Ridge High School
Hanover, ILCertified Nursing Assistant -
Sauk Valley Community College
Certified Medication Aide -
Northeast Iowa Community college
Skills
- Detail Oriented
- Fast learner
- Multi-taking
- Adaptability
- Collaboration
- Communication
References
- Lisa Edwards, Medline, 815.541.0650
- Brianna Foht, Dubuque Podiatry (former Stonehill Employee), 563.451.7892
- Jackie Heinzman, Cottingham and Butler, 815.908.1554
Timeline
Account Manager
Medline Industries
03.2019 - Current
CNA/CMA
Stonehill Care Center
07.2015 - 03.2019
Diploma - General Studies
River Ridge High School
Certified Nursing Assistant -
Sauk Valley Community College
Certified Medication Aide -
Northeast Iowa Community college