Ashly Salinas
Ridgeland,SC
Summary
Driven Cashier Manager with a proven track record at AMOCO, adept in cash handling and management, and excelling in customer service. Enhanced team productivity and customer satisfaction through effective coaching and issue resolution. Demonstrated leadership by improving safety protocols and streamlining workflow, ensuring compliance with regulations. Fast learner always on time and ready to work.
Overview
1
1
year of professional experience
Work History
Cashier Manager
AMOCO
Hardeeville, SC
06.2022 - 02.2023
- Managed daily cash deposits, ensuring accuracy and timely submission to the bank.
- Quickly and accurately counted drawers at start and end of each shift.
- Increased customer satisfaction by efficiently managing cashier transactions and addressing customer concerns.
- Resolved customer complaints quickly to maintain customer satisfaction.
- Built positive relationships with customers to increase repeat business.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Resolved escalated customer complaints in a professional manner, maintaining positive brand reputation.
- Monitored areas for security issues and safety hazards.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Enhanced team productivity by delegating tasks and setting clear goals for cashier staff members.
- Promoted a safe working environment with thorough adherence to company policies and safety protocols.
Education
Diploma -
Ridgeland-Hardeeville High School
Ridgeland, SCSkills
- Customer Service
- Cash handling and management
- Cash handling expertise
- Cash Register Operation
- Time Management
- Customer Complaint Resolution
- Staff Training
- Order Management
- Mentoring and Coaching
- Team Leadership
- Issue Resolution
- Employee performance evaluation
- Time tracking
- Schedule Maintenance
- Safety Procedures
- Workflow Optimization
- Team training and development
- Reviewing signatures , checking trucks
- Temperature checks
- Receiving and sending out trucks
- Maintain quality assurance documentation
- Documenting new and existen processes
- Make recommendations for improvement
- Ensuring compliance with laws and regulations
Languages
Spanish
Full Professional
Timeline
Cashier Manager
AMOCO
06.2022 - 02.2023
Diploma -
Ridgeland-Hardeeville High School