Ashly Suarez
Rialto,CA
Summary
Enthusiastic and skilled Clerk knowledgeable about shipping and receiving, inventory management and carrier relations. Focused on accurate recordkeeping and materials movement. Seeking to maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
6
6
years of professional experience
Work History
Warehouse Associate
Medline
08.2022 - 10.2023
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
- Operated moving truck safely to deliver items to destination without nicks or scratches.
- Supported warehouse operations by participating in cross-functional teams for process improvements.
- Kept work areas neat, clean and free from debris.
- Reviewed order slips, picked products and staged merchandize to be shipped.
Customer Service Representative
Prologistics
06.2021 - 07.2022
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Responded to customer requests for products, services, and company information.
- Participated in team meetings and training sessions to stay informed about product updates and changes.
- Cross-trained and provided backup support for organizational leadership.
- Verified orders by comparing names and quantity of items packaged with shipping documents.
- Packed, secured, labeled and applied postage to materials to prepare items for shipment.
- Processed required paperwork to expedite handling of shipped and received goods.
- Worked effectively with shippers to resolve shipment issues, damaged materials and shortages.
- Drafted and managed work and shipping orders, bills of lading, and shipping route materials for accurate and compliant recordkeeping.
- Communicated with carrier representatives, arranging for special deliveries and shipment receipts.
Warehouse Shipping Clerk
DSV Solutions
09.2017 - 07.2019
- Upgraded existing filing systems, creating easily accessible repository of essential documentation related to all aspects of warehouse shipping activities.
- Communicated effectively with carriers, ensuring prompt pick-up and delivery of shipments to maintain client relationships.
- Assisted in development of departmental goals, actively working to achieve those targets through diligent execution of daily tasks and proactive problem-solving efforts.
- Enhanced warehouse efficiency by implementing a streamlined shipping process.
- Reached out to customers, carriers and other warehouse personnel to coordinate shipments and correct orders.
Warehouse Inventory Clerk
DSV Solutions
- Enhanced warehouse efficiency with organization and arrangement of stored items, ensuring easy accessibility for order picking.
- Assisted in annual physical inventory counts, demonstrating strong attention to detail and accuracy while verifying item counts against system records.
- Facilitated smooth communication between warehouse staff and other departments, providing updates on inventory availability and shipment statuses as needed.
- Reduced stock discrepancies by diligently investigating variances and making necessary adjustments to reflect accurate inventory levels.
Education
High School Diploma -
Fontana Adult School
Fontana, CASkills
- Scheduling
- Order Processing
- Prioritization
- Clerical Support
- Shipping and Logistics
- Cycle counting
- Clear Communication
- Self-Motivated and Disciplined
- Willing to Learn
- Data Entry
- Bilingual (fluent in Spanish )
Timeline
Warehouse Associate
Medline
08.2022 - 10.2023
Customer Service Representative
Prologistics
06.2021 - 07.2022
Warehouse Shipping Clerk
DSV Solutions
09.2017 - 07.2019
Warehouse Inventory Clerk
DSV Solutions
High School Diploma -
Fontana Adult School