Ashlyn Clemens
Tallahassee
Summary
Dedicated customer service associate skilled in complaint handling, guest services, and relationship building. Committed to enhancing customer satisfaction through efficient issue resolution and positive interactions.
Overview
2
2
years of professional experience
Work History
Customer Service Associate
Publix
Indialantic, FL
10.2025 - Current
- Assisted customers with product inquiries and resolved issues efficiently.
- Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
- Contributed to maintaining a clean and organized store environment for optimal shopping experience.
- Collaborated with team members to ensure smooth store operations and customer satisfaction.
Restaurant Hostess and Food Runner
Frankies Wings and Things
Indian Harbour Beach Fl
01.2024 - Current
- Greeted and seated guests promptly, ensuring optimal dining experience.
- Managed reservation system, coordinating seating arrangements efficiently.
- Handled guest inquiries and complaints with professionalism, resolving issues swiftly.
- Developed strong rapport with regular customers, fostering loyalty and repeat business.
- Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
- Maintained cleanliness and organization of entrance area to enhance guest impressions.
Education
High School Diploma -
Cocoa Beach Jr Sr High School
Cocoa Beach, FL03.2026
Skills
- Customer service
- Customer support
- Problem resolution
- Team collaboration
- Complaint handling
- Guest services
- Product and service solutions
- Refunds and exchanges
- Product merchandising
- Computer skills
- Data entry
- Relationship building
- Calm under pressure
- Customer relations
Timeline
Customer Service Associate
Publix
10.2025 - Current
Restaurant Hostess and Food Runner
Frankies Wings and Things
01.2024 - Current
High School Diploma -
Cocoa Beach Jr Sr High School