Ashlyn Donellan
Houma,LA
Summary
Results-driven sales associate with experience in cash handling and customer engagement. Skilled in problem-solving and time management, consistently achieving sales targets through collaboration and effective product recommendations, contributing to overall team success.
Overview
1
1
Certification
3
3
years of professional experience
Work History
Sales Associate
Tractor Supply
2025.09 - Current
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Collaborated with team members to achieve sales goals and improve overall store performance.
- Operated cash register efficiently, processing transactions and managing cash flow accurately.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Answered customer questions about sizing, accessories, and merchandise care.
- Engaged with customers to build rapport and loyalty.
- Solved customer challenges by offering relevant products and services.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Sales Associate
Michaels
2024.04 - 2025.09
- Assisted customers with product selection and provided recommendations to enhance shopping experience.
- Operated cash register efficiently, processing transactions and managing cash flow accurately.
- Maintained store displays, ensuring products were organized and visually appealing for customers.
- Executed inventory management tasks, including restocking shelves and conducting stock checks regularly.
- Participated in training new associates on company policies and sales techniques effectively.
- Leveraged product knowledge to educate customers about features, benefits, and promotions available in-store.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Managed returns, exchanges and refunds in accordance with store policy.
Cashier
Walmart
2023.06 - 2023.08
- Handled cash, credit, and gift card payments accurately to ensure transaction accuracy.
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with product inquiries and provided friendly service.
- Maintained cleanliness and organization of checkout area for optimal efficiency.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
Education
Certificate of Technical Studies - Phlebotomy
Fletcher Technical Community College
Schriever, LA12.2026
Skills
- Cash handling
- Customer service
- Product recommendations
- Inventory management
- Time management
- Multitasking strength
- Teamwork and collaboration
- Problem-solving skills
- Conflict resolution
- Listening skills
- Relationship building
- Verbal/written communication
Accomplishments
- Took a business class in high school that focused on customer service.
- Graduated on stage as number ten in my high school class (GPA 3.86).
- Collaborated with team members to help assemble the inside of the new Tractor Supply in Houma , LA.
- Worked through hardships with coworkers and solved potential conflicts through positivity and proactivity.
Certification
- Fundamentals of Personal Protective Equipment PPE in Clinical Laboratories (P.A.C.E.), Division of Laboratory Systems, Centers for Disease Control and Prevention
Timeline
Sales Associate
Tractor Supply
2025.09 - Current
Sales Associate
Michaels
2024.04 - 2025.09
Cashier
Walmart
2023.06 - 2023.08
Certificate of Technical Studies - Phlebotomy
Fletcher Technical Community College