Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Ashlyn Goff

Layton

Summary

Motivated professional with an Associate's Degree and currently pursuing a Bachelor's Degree in Health Administration. Offers extensive experience in customer service and team leadership, including four years as a Shift Lead and one year as a Front Desk Receptionist in a Medical spa setting. Demonstrates expertise in administrative operations, scheduling, and team coordination, with a solid understanding of healthcare principles and patient-centered service. Recognized for reliability, attention to detail, and a strong commitment to creating smooth and efficient experiences for both clients and staff. Excited to leverage strong organizational and interpersonal skills in a healthcare role.

Overview

4
4
years of professional experience

Work History

Front Desk Receptionist

Mindful Women Spa and Medical
01.2024 - Current
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Documented patient visits and administered numbing agents as required for procedures.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.

Crew Shift Leader

Swig N' Sweets
06.2021 - Current
  • Supervised team members and oversaw effective and efficient completion of job duties.
  • Distributed necessary tasks and duties during each shift.
  • Maintained accurate cash handling procedures throughout each shift while managing register transactions efficiently.
  • Enhanced customer satisfaction by addressing concerns promptly and professionally.

Education

Associate of Science -

Weber State University
Ogden, UT
12-2024

Bachelor of Science - Health Administration

Weber State University
Ogden, UT
04-2027

Skills

  • Customer service
  • Solution-oriented mindset
  • Positive attitude
  • Team collaboration and leadership
  • Consistent reliability
  • Problem-solving abilities
  • Effective telephone communication
  • Accurate data entry

Interests

  • Healthcare policy and administration
  • Patient advocacy and wellness
  • Leadership and team development
  • Marketing in healthcare and wellness industries
  • Public health education

Timeline

Front Desk Receptionist

Mindful Women Spa and Medical
01.2024 - Current

Crew Shift Leader

Swig N' Sweets
06.2021 - Current

Associate of Science -

Weber State University

Bachelor of Science - Health Administration

Weber State University
Ashlyn Goff