Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ashlyn McGovern

Bel Air,MD

Summary

Dynamic and detail-oriented professional with extensive experience in cash management and complaint resolution at Bob Bell Chevrolet Of Belair. Proven ability to balance cash drawers accurately and process returns efficiently, ensuring customer satisfaction and operational excellence. Skilled in payment posting and adept at resolving transaction issues, contributing to a seamless customer experience.

Overview

9
9
years of professional experience

Work History

Cashier

Bob Bell Chevrolet Of Belair
01.2019 - Current
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Took cash, check and card down payments
  • Closed tickets using CDK
  • Filed license plates and documents
  • Answered approximately 45 phone calls per shift and solved customer problems
  • Worked flexible schedule and extra shifts to meet business needs.
  • Called into United Tranzactions to verify checks

Food Server

Tutto Fresco
08.2018 - 12.2018
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
  • Communicated with kitchen staff clearly and accurately to deliver meals within desired timeframes.

Food Server

Pizza Hut
07.2016 - 11.2017
  • Processed orders and sent to kitchen employees for preparation.
  • Answered customers' questions, recommended items, and recorded order information.
  • Pitched in with cleaning and closing tasks to keep restaurants running smoothly.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
  • Inspected dishes and utensils for cleanliness.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.

Education

Associate of Arts - General Studies

Harford Community College
Bel Air, MD
12-2021

Skills

  • Drawer balancing
  • Returns processing
  • Payment posting
  • Cash register systems
  • Complaint resolution
  • Cash management
  • Identification checks

Timeline

Cashier

Bob Bell Chevrolet Of Belair
01.2019 - Current

Food Server

Tutto Fresco
08.2018 - 12.2018

Food Server

Pizza Hut
07.2016 - 11.2017

Associate of Arts - General Studies

Harford Community College

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