Ashlyn Moore
Lynchburg,VA
Summary
Dedicated Front End Supervisor well-versed in satisfying customers with exceptional service and support. Accurate and efficient in handling money, assigning tasks and maintaining customer areas. Prepared to bring 3 years of experience to a dynamic new position.
Overview
3
3
years of professional experience
Work History
Front End Supervisor
Ross Dress For Less
04.2022 - Current
- Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
- Monitored cash drawers in six checkout stations to verify adequate cash supply.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
Non Apparel Associate
T.J. Maxx
12.2021 - 03.2022
- Greeted and interacted with over customers to assist in selecting and locating merchandise.
- Displayed and organized products in store to help customers locate products easily.
- Selected, recommended and located merchandise based on customer needs and desires.
- Used POS system to process sales, returns and exchanges.
- Operated cash register to complete cash, check and credit card transactions.
- Created impactful store displays and merchandising layouts to maximize sales.
Confirmations Specialist
Monster Reservations Group
11.2020 - 10.2021
- Listened and responded to customer requests and forwarded necessary information to superiors.
- Called clients to confirm their information was still the same as recorded.
- Contacted third party companies to resolve issues or questions from clients.
- Multitasking was an essential part of the work environment, while on call with clients I had to leave detailed notes on our entire conversation.
Education
High School Diploma -
Academy For Arts Science And Technology
Myrtle Beach, SC06.2017
Skills
- Customer Service
- Cash Counting
- File Management
- Administrative Support
- Goals and Performance
- Problem-Solving Skills
- Task prioritization
- Multitasking capabilities
- Interpersonal skills
Timeline
Front End Supervisor
Ross Dress For Less
04.2022 - Current
Non Apparel Associate
T.J. Maxx
12.2021 - 03.2022
Confirmations Specialist
Monster Reservations Group
11.2020 - 10.2021
High School Diploma -
Academy For Arts Science And Technology