Knowledgeable and dedicated customer service professional with extensive experience. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
Hi, I’m
Ashlyn Smith
Birmingham,AL
Summary
Overview
3
years of professional experience
Work History
AmazonBirmingham, AL
Delivery Driver
11.2021 - 08.2022
Job overview
- Loaded truck and properly secured items to prevent damage for deliveries.
- Loaded and unloaded various delivery vehicles with correct order and balancing.
- Fostered positive working relationships with regular customers.
- Completed on-time deliveries by choosing best and most efficient routes.
- Worked with road knowledge, GPS systems and paper maps to navigate planned route and make adjustments.
- Delivered at least 284 packages daily to customer doorsteps and business offices
- Filled out load paperwork and DOT-mandated log books.
- Drove truck in urban and rural areas to expertly make high volume of deliveries.
Allied Universal Security ServicesBessemer, AL
Security Guard Officer
09.2020 - 02.2021
Job overview
- Monitored employee activities, confirming compliance with security regulations.
- Reviewed camera and system feeds and alerted proper respondents regarding discrepancies.
- Reported irregularities such as fire and safety hazards to maintenance.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
AmazonBessemer, AL
Warehouse Manager
04.2019 - 11.2020
Job overview
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
- Shipped material and performed boxing, packing, labeling, and preparation of related documents.
- Managed over 10 warehouse operations increasing our number of deliveries being pushed out with proper shipment procedures.
Education
Miles CollegeFairfield, AL
Bachelor of Science from Accounting And Business Management
05.2023
University Overview
Woodlawn High SchoolBirmingham, AL
High School Diploma
05.2018
University Overview
- Graduated high school with a Alabama High School Diploma with career and Technical Education
- Honoree of The Business and Finance Academy
- Microsoft Specialist
Skills
- Customer Service
- Process Payments
- Time Management
- Teamwork and Collaboration
- Safety and Security
- Interpersonal Skills
- Retail Sales Customer Service
- Microsoft Word
- Microsoft PowerPoint
- Microsoft Excel
- Strong Analytical and Problem-Solving Skills
- Recruitment and Selection
Timeline
Delivery Driver
Amazon
11.2021 - 08.2022
Security Guard Officer
Allied Universal Security Services
09.2020 - 02.2021
Warehouse Manager
Amazon
04.2019 - 11.2020
Miles College
Bachelor of Science from Accounting And Business Management
Woodlawn High School
High School Diploma
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