Ashlynn Cook
La Vergne,TN
Summary
Customer-focused professional with experience in high-volume retail environments, strong communication skills, and a proven ability to build relationships with customers while maintaining organization and efficiency. Skilled in problem resolution, sales support, and administrative tasks. Seeking to transition into an administrative, healthcare, or office support role where I can contribute strong interpersonal skills, attention to detail, and professionalism.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Sales Associate
Dollar General
Smyrna, TN
04.2025 - Current
- Assisted customers with product selection and inquiries, enhancing overall shopping experience.
- Maintained accurate inventory levels through diligent stock management and regular audits.
- Resolved customer complaints promptly, ensuring satisfaction and fostering loyalty to brand standards.
Caregiver
Wellpoint Care Network
La Vergne, TN
11.2024 - 07.2025
- Monitored and documented client health status, reporting changes to healthcare professionals.
- Assisted clients with daily living activities, promoting independence and dignity in their routines.
- Developed personalized care plans in collaboration with families and medical teams.
Team Member
Shake Shack
Portland, OR
04.2023 - 08.2023
- Delivered exceptional customer service in high-volume environment, ensuring satisfaction and repeat business.
- Operated kitchen equipment efficiently, adhering to safety and hygiene standards.
- Assisted in training new employees on menu items and operational procedures.
Crew Member
Dunkin'
Ellenton, FL
05.2022 - 08.2022
- Delivered exceptional customer service in fast-paced environment, ensuring satisfaction and repeat business.
- Accurately processed orders using point-of-sale systems, maintaining efficient transaction flow.
- Collaborated with team to optimize workflow during peak hours, enhancing overall efficiency.
- Trained new crew members on operational procedures and customer engagement techniques.
Education
High School Diploma -
Lavergne High School
La Vergne, TN05.2024
Skills
- Customer service
- Teamwork and collaboration
- Fast learner
- Time management
- Microsoft office
- Organization
- Problem-solving
- Multitasking
- Critical thinking
Certification
Driver's License
Timeline
Sales Associate
Dollar General
04.2025 - Current
Caregiver
Wellpoint Care Network
11.2024 - 07.2025
Team Member
Shake Shack
04.2023 - 08.2023
Crew Member
Dunkin'
05.2022 - 08.2022
High School Diploma -
Lavergne High School