ASHLYNN FAIRCHILD
Alexandria,LA
Summary
Trustworthy manager with more than 3 years of practical experience and dedicated work ethic. Passionate about providing stellar service. Known for being organized, and a strong team player.
Focused on continuous improvement and strict compliance.
Overview
4
4
years of professional experience
Work History
Property Manager
Multifamily Management Inc.
10.2023 - Current
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
- Followed up on delinquent tenants and coordinated collection procedures.
- Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
- Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetics.
Leasing Agent/Assistant Manager
Multifamily Management Inc.
01.2023 - 10.2023
- Managed and leased property while manager was on maternity leave
- Traveled to sister properties to train new leasing agents and managers
- Managed delinquent accounts, interest rate setting and check scanning to support accounting tasks
- Conducted apartment tours and responded to tenant inquiries
- Processed application and lease agreement by conducting rental history, credit check, and background check
- Demonstrated clear knowledge of federal fair housing laws and local regulations, providing better service to diverse residential housing market
- Worked closely with property manager in conducting market surveys to learn more about target clients
- Improved leasing performance through creative campaigns, continuous outreach and social media presence.
Leasing Agent
Fairfield Management
03.2022 - 01.2023
- Provided potential residents with information on availability, floorplans and amenities
- Drove lease closing process by highlighting quality of community and available amenities to prospective residents
- Verified paperwork was completed accurately and in a timely manner
- Conducted follow-ups with tenants to share updates or collect feedback, boosting customer satisfaction
- Solicited and analyzed bids from contractors for repairs, renovations, and maintenance.
Cashier
Honor Roll Preschool
02.2021 - 03.2022
- Developed and maintained classroom environment conducive to learning and appropriate for social and emotional development of students
- Organized and used variety of teaching techniques, maximizing individual and group learning
- Managed student behavioral issues to optimize classroom learning environment
- Motivated and engaged students, developing skills and knowledge for academic foundation
- Integrated technology into classroom and lesson plans, supporting and engaging students with available resources
- Promoted critical thinking to help students develop problem-solving skills.
Cashier
Lowe's
06.2020 - 02.2021
- Performed opening and closing procedures, such as counting cash register, restocking, and cleaning
- Provided efficient and courteous service to customers
- Provided excellent customer service by greeting customers and offering assistance
- Handled customer complaints and inquiries in a courteous and efficient manner
- Developed strong customer service skills by providing efficient and accurate service
- Used POS system to complete purchases for customers.
Education
High School Diploma -
Glenmora
Glenmora, LA05.2020
Skills
- Customer Service
- Communication
- Teamwork
- Adaptability
- Problem Solving
- Active Listening
- Attention To Detail
- Work Ethic
- Management
- Computer Technology
- Entrata
- Resman
- Property Management
- Payment Collection
- Property Inspections
- Customer service-focused
- Leasing and sales
- Eviction Procedures
- Fair housing mandates
- Adaptable
- Data Entry
- Relationship Building
- Microsoft Office
- Property Marketing
Timeline
Property Manager
Multifamily Management Inc.
10.2023 - Current
Leasing Agent/Assistant Manager
Multifamily Management Inc.
01.2023 - 10.2023
Leasing Agent
Fairfield Management
03.2022 - 01.2023
Cashier
Honor Roll Preschool
02.2021 - 03.2022
Cashier
Lowe's
06.2020 - 02.2021
High School Diploma -
Glenmora