ASHLYNN FAIRCHILD
Alexandria,LA
Summary
Trustworthy manager with more than 3 years of practical experience and dedicated work ethic. Passionate about providing stellar service. Known for being organized, and a strong team player.
Focused on continuous improvement and strict compliance.
Overview
3
3
years of professional experience
Work History
Property Manager
Multifamily Management Inc
Alexandria, LA
01.2025 - Current
- Worked 40 hours a week Monday - Friday
- Provided guidance and support to junior team members in order to facilitate their professional development.
- Resolved tenant complaints quickly and effectively while ensuring customer satisfaction.
- Ensured that all rent payments were collected on time by following up with delinquent tenants.
- Participated in industry conferences and events in order to stay abreast of new technologies related to property management practices.
- Maintained accurate records of financial transactions including rent collections, security deposits, and other income sources.
- Processed evictions when necessary in accordance with state laws and procedures.
- Coordinated with vendors for the procurement of services such as repairs, renovations, landscaping.
- Developed marketing plans to promote vacant units through various channels such as online listings or print media ads.
- Established policies regarding tenant relations and enforcement of rules and regulations within the properties.
- Developed and implemented effective leasing strategies to maximize occupancy rates.
Property Manager
Multifamily Management Inc.
Baton Rouge, Louisiana
10.2023 - 12.2024
- Worked 40 hours a week; Monday - Friday 8 a.m. - 5 p.m.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
- Followed up on delinquent tenants and coordinated collection procedures.
- Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
- Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetics.
- Ensured that all rent payments were collected on time by following up with delinquent tenants.
- Participated in industry conferences and events in order to stay abreast of new technologies related to property management practices.
- Maintained accurate records of financial transactions including rent collections, security deposits, and other income sources.
- Processed evictions when necessary in accordance with state laws and procedures.
- Coordinated with vendors for the procurement of services such as repairs, renovations, landscaping.
- Developed marketing plans to promote vacant units through various channels such as online listings or print media ads.
- Established policies regarding tenant relations and enforcement of rules and regulations within the properties.
- Developed and implemented effective leasing strategies to maximize occupancy rates.
Leasing Agent/Assistant Manager
Multifamily Management Inc.
01.2023 - 10.2023
- Worked 40 hours a week; Monday - Friday 8 a.m. - 5 p.m.
- Managed and leased property while manager was on maternity leave
- Traveled to sister properties to train new leasing agents and managers
- Managed delinquent accounts, interest rate setting and check scanning to support accounting tasks
- Conducted apartment tours and responded to tenant inquiries
- Processed application and lease agreement by conducting rental history, credit check, and background check
- Demonstrated clear knowledge of federal fair housing laws and local regulations, providing better service to diverse residential housing market
- Worked closely with property manager in conducting market surveys to learn more about target clients
- Improved leasing performance through creative campaigns, continuous outreach and social media presence.
Leasing Agent
Fairfield Management
03.2022 - 01.2023
- Worked 40 hours a week; Monday - Friday 8 a.m. - 5 p.m.
- Provided potential residents with information on availability, floor plans and amenities
- Drove lease closing process by highlighting quality of community and available amenities to prospective residents
- Verified paperwork was completed accurately and in a timely manner
- Conducted follow-ups with tenants to share updates or collect feedback, boosting customer satisfaction
- Solicited and analyzed bids from contractors for repairs, renovations, and maintenance.
Education
High School Diploma -
Glenmora
Glenmora, LA05.2020
Skills
- Customer Service
- Communication
- Teamwork
- Adaptability
- Problem Solving
- Active Listening
- Attention To Detail
- Work Ethic
- Management
- Computer Technology
- Entrata
- Resman
- Property Management
- Payment Collection
- Property Inspections
- Customer service-focused
- Leasing and sales
- Eviction Procedures
- Fair housing mandates
- Adaptable
- Data Entry
- Relationship Building
- Microsoft Office
- Property Marketing
Timeline
Property Manager
Multifamily Management Inc
01.2025 - Current
Property Manager
Multifamily Management Inc.
10.2023 - 12.2024
Leasing Agent/Assistant Manager
Multifamily Management Inc.
01.2023 - 10.2023
Leasing Agent
Fairfield Management
03.2022 - 01.2023
High School Diploma -
Glenmora