Energetic and dedicated to assisting highly effective administrative teams and managing office operations with efficiency and grace. Excellent communication and relationship-building skills with proficiency in Micosoft.
Overview
8
8
years of professional experience
Work History
Head Bank Teller
RiverWood Bank
08.2023 - 07.2024
Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.
Served as primary point of contact for customers, providing assistance with account maintenance and transactions.
Maintained accurate records of customer transactions in line with bank procedures.
Established rapport with new clients to increase satisfaction and loyalty.
Processed applications for new accounts.
Wrote and distributed customer correspondence.
Referred customers to other banking departments for specialized services.
Maintained friendly and professional customer interactions.
Housekeeper
AmericInn
06.2019 - 08.2023
Working at the hotel I learned how to work independently, how to manage my time and stay organized
Verified cleanliness and organization of storage areas and carts.
Used chemicals by following safety protocols and procedures to avoid burns and injuries.
Engaged with guests on room requirements and amenities to promote overall satisfaction.
Dock Worker
Ballards
06.2019 - 08.2019
I greeted guests as I docked boats and helped them get on the dock
I cleaned the boats and buckets where the fish were
At the end of the day, I, with the help of my co-workers, cleaned the docks and took out the garbage.
Cashier and Cook
McDonalds
12.2016 - 06.2019
Addressed customer needs and made product recommendations to increase sales.
Restocked and organized merchandise in front lanes.
Answered questions about store policies and addressed customer concerns.
Greeted customers entering store and responded promptly to customer needs.
Welcomed customers and helped determine their needs.
Education
High School Diploma -
Lake of The Woods
Baudette, Minnesota
06.2021
Skills
Cleaning and Organization
Time Management
Stress Tolerance
Verbal Communication
Meeting Coordination
Appointment Scheduling
Scheduling
Call Management
Document Management
Languages
Czech
Elementary
Timeline
Head Bank Teller
RiverWood Bank
08.2023 - 07.2024
Housekeeper
AmericInn
06.2019 - 08.2023
Dock Worker
Ballards
06.2019 - 08.2019
Cashier and Cook
McDonalds
12.2016 - 06.2019
High School Diploma -
Lake of The Woods
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