Organized Bank Teller proficient in time management. Provides professional and courteous customer service with high levels of integrity and accuracy. Experienced in cash handling, balancing drawers, loan processing and inventory management.
Overview
12
12
years of professional experience
Work History
Head Bank Teller
BPA BANK
07.2007 - 10.2019
Educated customers on use of banking website and mobile apps.
Served as primary point of contact for customers, providing assistance with account maintenance and transactions.
Mentored junior bank tellers, fostering a positive work environment and encouraging professional growth.
Optimized workflow efficiency by assisting in the implementation of new software systems for transaction processing.
Education
BBA - Accounting And Business Management
ASDRUBA LOPEZ
GUANTANAMO ,CUBA
10.2014
Skills
Cash counting
Customer Loan Processing
Asset Protection
Banking
Cash handling expertise
Cash handling and management
Spanish speaking
Banking Product Knowledge
Account updating
Currency Exchange
Bilingual
Customer Service
Accomplishments
Earned Trust for outstanding customer service.
Promoted to Lead Teller based on superior performance.
Collaborated with team of coworker in the development of a Task.
Achieved Result by completing Task with accuracy and efficiency.
Documented and resolved Issue which led to Result.
Supervised team of coworkers staff members.
Used Microsoft Excel to develop inventory tracking spreadsheets.