Ashton Gale

• Led installation and maintenance of broadband equipment, ensuring optimal performance and customer satisfaction.
• Conducted troubleshooting for technical issues, providing timely resolutions to enhance service reliability.
• Developed training materials for new technicians, improving onboarding processes and knowledge retention.
• Collaborated with cross-functional teams to streamline service operations and improve workflow efficiency.

• Installed and maintained communication equipment in various field locations.
• Conducted troubleshooting for network issues, ensuring minimal downtime.
• Collaborated with team members to complete service requests efficiently.
• Assisted in testing and verifying system performance after installations.

Assisted with customer support and helped inform them about the various products and services in store and on our online store.

Knowledge to assist customers with purchasing goods.

Front personal with friendly face to make sure sales got record numbers.