Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
6
6
years of professional experience
Work History
Associate Modification Paralegal
Live Oak Banking Company
04.2024 - Current
Prepare and/or review various legal documents, including loan modification agreements, guarantees, mortgages/deeds of trust, assignments, security agreements, subordination agreements, intercreditor agreements, and resolutions.
Order, review and analyze title reports, title commitments, UCC & lien searches, surveys, etc.
Prepare and record/file applicable documents to effectively perfect, release and/or continue liens held as the Bank’s collateral in the proper lien position.
Promote teamwork and effectively manage a pipeline to ensure quality and customer service standards are maintained and/or exceeded.
Help achieve corporate and department goals and help develop, coordinate and enforce policies, procedures, and productivity standards.
Real Estate Paralegal
The Humphries Law Firm, P.C.
01.2021 - 04.2024
Draft, edit and complete legal documents such as purchase agreements, closing disclosures, and real estate applicable documents
Responsible for closing and recording 30+ files monthly
Streamlined the closing process for residential and commercial transactions, resulting in improved efficiency.
Enhanced client satisfaction by efficiently managing real estate transactions and ensuring timely completion.
Conduct research/title reports on property ownership and taxable values
Manage escrow accounts and ledgers
Receptionist/Legal Assistant
The Humphries Law Firm, P.C.
06.2020 - 01.2021
Standard mail procedures (work with Pitney Bowes, Endicia, Etc.)
Setting up new client files and collecting intake forms
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Confirmed appointments, communicated with clients, and updated client records.
Handled cash transactions and maintained sales and payments records accurately.
Responded to inquiries from callers seeking information.
Client Care Coordinator
Brunswick Forest Realty
01.2019 - 06.2020
Booking clients for interest visits (Initial cold call, capture information)
Analyzed feedback from clients to identify patterns and trends requiring attention or action from management.
Answering any questions about the area, home purchases, etc
Enhanced client satisfaction by promptly addressing concerns and providing personalized solutions.
Maintained detailed records of client interactions, enabling accurate tracking and reporting of performance metrics.
Education
BA - Communications
Appalachian State University
01.2020
AA - Communications, Paralegal Certificate
Cape Fear Community College
01.2019
Skills
Commissioned Notary Public
Comprehensive Legal Research
Skilled in MS Office Suite
Contract Evaluation
Proficient in Prism Software
Document drafting
Timeline
Associate Modification Paralegal
Live Oak Banking Company
04.2024 - Current
Real Estate Paralegal
The Humphries Law Firm, P.C.
01.2021 - 04.2024
Receptionist/Legal Assistant
The Humphries Law Firm, P.C.
06.2020 - 01.2021
Client Care Coordinator
Brunswick Forest Realty
01.2019 - 06.2020
AA - Communications, Paralegal Certificate
Cape Fear Community College
BA - Communications
Appalachian State University
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