ASHTON MCPHERSON
Newton,IA
Summary
Dedicated and detail-oriented administrative professional with extensive experience in program operations, compliance, investigations, recordkeeping, and team leadership. Proven track record in managing complex grievance and tort claim processes, coordinating specialized legal/hearing schedules, enforcing policies, and maintaining cross-agency communications. Skilled in operating state management software systems (ICON), and updating institutional operational procedures.
Overview
6
6
years of professional experience
Work History
Program Assistant 2
Iowa Department of Corrections - NCF
02.2026 - Current
- Serve as the Sex Offender Treatment Program (SOTP) hearing coordinator; schedule Administrative Law Judge (ALJ) hearings, obtain Mental Health Statements, prepare informational packages, and upload decisions and appeals into the Iowa Corrections Offender Network (ICON).
- Contact clerk of courts, police departments, and law enforcement agencies across multiple states to gather offense information, minutes of testimony, police reports, and body camera footage.
- Conduct initial Sex Offender Treatment Intervention and Progress Scale (SOTIPS) assessments on incoming incarcerated individuals.
- Investigate Incarcerated Individual (II) grievances, analyze complaints and allegations, and collaborate with executive management to implement corrective actions.
- Receive, investigate, and evaluate tort claims submitted by IIs, delivering formal approval or denial recommendations to management.
- Update and revise institutional policies and procedures, submitting finalized drafts to designated administrative parties for official review and approval.
- Assist with incarcerated individual programming, maintain data integrity within ICON, and perform additional administrative duties as assigned.
DIRECTOR
PECK CHILD DEVELOPMENT CENTER
01.2022 - 02.2026
- Oversee the daily administrative and operational functions of the childcare center.
- Manage HR-related tasks including recruiting, interviewing, hiring, onboarding, training, and evaluating staff.
- Prepare and process employee payroll, manage timecards, and coordinate staff schedules to ensure coverage and ratio compliance.
- Maintain and update employee records, attendance reports, and confidential personnel files.
- Handle all enrollment paperwork, family accounts, tuition billing, and payment tracking.
- Develop and manage the annual operating budget, track expenses, and oversee purchasing and inventory control.
- Ensure compliance with state licensing, health department, and CACFP regulations.
- Communicate effectively with parents, staff, and board members through meetings, newsletters, and updates.
- Coordinate administrative documentation including incident reports, accident logs, and staff training records.
- Supervise curriculum implementation and classroom quality, supporting teachers in lesson planning and assessment.
- Lead monthly staff meetings and conduct professional development sessions.
BARTENDER
MURPH & MARY'S
03.2023 - 01.2026
- Provide excellent customer service in a fast-paced environment.
- Delivered exceptional customer service in high-volume settings.
- Handled cash transactions and balanced end-of-shift reports to ensure accurate financial operations.
- Manage cash handling, register operations, and balancing end-of-shift reports.
- Worked with team members to foster a welcoming and efficient atmosphere for guests.
PRESCHOOL TEACHER
BLOOM ACADEMY
08.2020 - 12.2021
- Created positive learning environment, fostering children's growth and development.
- Implemented lesson plans and daily classroom schedules aligned with curriculum and programming goals.
- Organized classrooms to encourage children's creativity, exploration, and confident decision-making.
- Set up and organized classrooms that encouraged children to create, explore, and make decisions with confidence.
- Worked collaboratively with colleagues and support staff to ensure student success.
Education
Associate of Arts -
ELLSWORTH COMMUNITY COLLEGE
IAHIGH SCHOOL DIPLOMA - undefined
NEWTON SR. HIGH SCHOOL
NewtonNo Degree - Education
William Penn University
Oskaloosa, IASkills
- Administrative coordination
- Schedule coordination
- Program management
- Program & Office Administration
- Legal compliance
- Policy development
- Behavioral assessment
- Time management
- Teamwork and collaboration
- Flexible and adaptable
- Accountability in tasks
Timeline
Program Assistant 2
Iowa Department of Corrections - NCF
02.2026 - Current
BARTENDER
MURPH & MARY'S
03.2023 - 01.2026
DIRECTOR
PECK CHILD DEVELOPMENT CENTER
01.2022 - 02.2026
PRESCHOOL TEACHER
BLOOM ACADEMY
08.2020 - 12.2021
HIGH SCHOOL DIPLOMA - undefined
NEWTON SR. HIGH SCHOOL
Associate of Arts -
ELLSWORTH COMMUNITY COLLEGE
No Degree - Education
William Penn University